Plasma Processing & Customer Care Specialist

Grifols; Newport News (VA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

PTO

Paid holidays

401(K) match

Tuition reimbursement

Job summary

Grifols in Newport News, VA is hiring a Plasma Processor (Customer Service). The role supports plasma center operations and ensures accurate donor files, shipping and inventory control while maintaining high service standards.

The ideal candidate has strong organizational and computer skills, can work in extreme temperatures and is comfortable with rapid, precise tasks. We offer training and comprehensive benefits, with opportunities for growth.

Qualifications

• Superior customer service standards.
• High school diploma or GED required.
• Willingness to work a flexible schedule and make a difference.

Responsibilities

• Collects and processes donor samples for processing and testing.
• Records weight of product and samples.
• Labels samples and freezes units for final packing within required timeframe.
• Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
• Monitors stored products and reports working conditions of equipment.
• Maintains active communication and quality.

Skills

Superior customer service standards

Ability to work a flexible schedule

An interest in making a difference in

Education

High School diploma or GED

Job description

Grifols in Newport News, VA is hiring a Plasma Processor (Customer Service). The role supports plasma center operations and ensures accurate donor files, shipping and inventory control while maintaining high service standards.

The ideal candidate has strong organizational and computer skills, can work in extreme temperatures and is comfortable with rapid, precise tasks. We offer training and comprehensive benefits, with opportunities for growth.