Plasma Center Processor | Customer Service Training

RXinsider LTD.; Iowa City (IA); On-site; USD 32,000 - 42,000; Full time

Job summary

Grifols in Iowa City is seeking a Plasma Processor (Customer Service) to support donor processing and shipment in a plasma center. The role emphasizes accurate records, timely packaging, and strong customer-focused service.

The ideal candidate will have a High School diploma or GED, superior customer service, and the ability to work a flexible schedule in a fast-paced environment. Grifols is a global healthcare company focused on plasma-derived medicines and hospital support.

Qualifications

• High school diploma or GED required.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced plasma center.

Responsibilities

• Collects and processes donor samples for processing and testing.
• Records weight of product and samples.
• Labels samples and freezes units for final packing within required timeframe.
• Packs units for final shipment; packs samples and prepares shipping box to send samples to the testing lab.
• Monitors stored products and reports working conditions of equipment.
• Maintains active communication and quality.

Skills

Customer service

Flexible schedule

Attention to detail

Team player

Education

High School diploma or GED

Job description

Grifols in Iowa City is seeking a Plasma Processor (Customer Service) to support donor processing and shipment in a plasma center. The role emphasizes accurate records, timely packaging, and strong customer-focused service.

The ideal candidate will have a High School diploma or GED, superior customer service, and the ability to work a flexible schedule in a fast-paced environment. Grifols is a global healthcare company focused on plasma-derived medicines and hospital support.