Plasma Center Operations Lead

Kedplasma; Town of Amherst (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Career Growth

Extra Perks

Job summary

Kedplasma is seeking a Production Lead to manage daily donor operations at our plasma collection center in New York. You will lead hands-on processes to ensure safe, compliant, and efficient donations while maintaining a donor-focused environment.

This role requires strong organization, ability to supervise staff, and adherence to SOPs and regulatory guidelines. You will collaborate with management to optimize throughput and uphold data integrity.

Qualifications

• High school diploma or equivalent.
• Strong organizational and communication skills.
• Ability to manage multiple tasks in a fast-paced, regulated environment.
• Comfortable working with bloodborne pathogens and in cold storage areas.
• Experience in plasma or blood collection preferred.
• Familiarity with SOPs, FDA, and cGMP regulations is a plus.

Responsibilities

• Ensure donor flow is managed with urgency and efficiency to minimize wait times and meet production goals.
• Monitor equipment performance and perform troubleshooting within scope of training.
• Identify and report potential risks to donor safety or product quality.
• Maintain a clean, organized, and well-stocked work environment.
• Verify and update supply lot numbers as needed.
• Respond to alarms and assist with alarm system maintenance.
• Support inventory management, including stocking and lot control.
• Educate new donors on Specialty Programs and center policies.
• Communicate operational issues and improvement opportunities to management.
• Follow all SOPs, OSHA guidelines, and regulatory policies to ensure a safe and compliant work environment.
• Maintain data integrity and confidentiality of donor and center information.
• Perform opening and closing duties in the absence of Center Manager or Assistant Manager.
• Train staff to support daily operations and ensure SOP compliance.
• Provide customer service support and floor coverage during breaks and lunches.
• Assist with weekly staff scheduling and operational planning.

Skills

Strong organizational andcommunication

Multitasking in fast-paced setting

Bloodborne pathogens & cold storage

Plasma/blood collection experience

SOPs, FDA & cGMP familiarity

Education

High school diploma or equivalent

Job description

Kedplasma is seeking a Production Lead to manage daily donor operations at our plasma collection center in New York. You will lead hands-on processes to ensure safe, compliant, and efficient donations while maintaining a donor-focused environment.

This role requires strong organization, ability to supervise staff, and adherence to SOPs and regulatory guidelines. You will collaborate with management to optimize throughput and uphold data integrity.