Plant Merchandising Specialist & Customer Service

Lowe's Home Centers, LLC; Anderson (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe's Home Centers, LLC is hiring for a role focused on delivering excellent customer service and executing Lowe's service policies. You will build vendor relationships, coordinate merchandising resets, and work with the Merchandising Service team to prioritize tasks and schedules.

The position emphasizes customer engagement when opportunities arise, assisting customers with locating and selecting merchandise, and maintaining safe, organized displays across the store.

Qualifications

• 6 months live nursery experience or general merchandising experience.
• High school diploma or GED preferred.
• 6 months Lowe’s sales floor experience preferred.
• 6 months experience performing product merchandising tasks including reading planograms.
• 3 months experience operating power equipment such as lifts and order pickers.

Responsibilities

• Provide SMART customer service following Lowe’s policies and programs.
• Build relationships with vendors and ensure merchandise resets meet Lowe’s specs.
• Collaborate with Merchandising Service team on priorities, schedule, and needs.
• Engage with customers when opportunities arise and assist in locating merchandise.
• Listen, respond, and help customers with questions and product locations.
• Ensure displays are safe, well maintained, and updated per planograms.
• Review completion details for service and maintenance tasks and upload photos.

Skills

Live nursery experience

General Merchandising

Education

High school diploma or GED

Lowe’s sales floor experience (6 months)

Product merchandising tasks / planograms experience

Power equipment operation (3 months)

Tools

Lifts

Order pickers

Job description

Lowe's Home Centers, LLC is hiring for a role focused on delivering excellent customer service and executing Lowe's service policies. You will build vendor relationships, coordinate merchandising resets, and work with the Merchandising Service team to prioritize tasks and schedules.

The position emphasizes customer engagement when opportunities arise, assisting customers with locating and selecting merchandise, and maintaining safe, organized displays across the store.