Plant Merchandising Service Lead

Lowe's; Willoughby (OH); On-site; USD 31,000 - 42,000; Full time

Job summary

Lowe's store in Willoughby, OH is hiring for a customer service/merchandising role. You will support daily store operations, assist customers, and work with the Merchandising Service team to prioritize and execute resets and displays.

The position emphasizes safe, efficient service and strong product knowledge. Responsibilities include assisting customers, loading merchandise, maintaining planograms, and communicating stock and signage needs to the management team.

Qualifications

• 6 Months Live nursery experience or General Merchandising experience.
• High school diploma or GED.
• 6 Months Lowe’s sales floor experience.
• 6 Months Experience performing product merchandising tasks including reading planograms, setting up and tearing down displays.
• 3 Months Experience operating power equipment such as lifts, order pickers, and similar equipment.

Responsibilities

• Provide SMART customer service following Lowe’s policies and programs.
• Build relationships with vendors and ensure merchandise resets meet Lowe’s specs.
• Collaborate with Merchandising Service team and Manager on priorities, schedule, and needs.
• Engage with customers when possible to assist in locating, demonstrating, and loading merchandise.
• Assist customers by understanding needs and guiding them to products and features.
• Maintain safety and cleanliness of display areas and related equipment.

Skills

Nursery experience

Merchandising experience

Education

High school diploma or GED

Job description

Lowe's store in Willoughby, OH is hiring for a customer service/merchandising role. You will support daily store operations, assist customers, and work with the Merchandising Service team to prioritize and execute resets and displays.

The position emphasizes safe, efficient service and strong product knowledge. Responsibilities include assisting customers, loading merchandise, maintaining planograms, and communicating stock and signage needs to the management team.