Plant Merchandising Lead: Customer-First Service

Lowe's Companies, Inc.; Shelbyville (TN); On-site; USD 24,000 - 31,000; Full time

Job summary

Lowe's Companies, Inc. in Shelbyville, TN is seeking a frontline associate to deliver SMART customer service while following Lowe's policies and programs. You will support merchandising teams, handle plant displays, and assist customers by locating and loading merchandise.

The role emphasizes safety, upkeep of signage, planograms, and collaboration with store leadership. Candidates should have nursery or merchandising experience and a High school diploma; prior Lowe's floor experience is a plus,

Qualifications

• 6 months live nursery or general merchandising experience required.
• High school diploma or GED preferred.
• 6 months Lowe's sales floor experience preferred.
• 3 months experience operating power equipment (lifts/order pickers) preferred.

Responsibilities

• Provide SMART customer service following Lowe's policies and programs.
• Build relationships with vendors for merchandise resets per Lowe's specs.
• Collaborate with Merchandising Service team; communicate project priorities, schedule, and needs.
• Engage with customers when possible to assist with locating, demonstrating, and loading merchandise.
• Explain stock, special orders, features, warranties, and program details to customers.
• Maintain planograms, signage updates, and product locations across the store.
• Ensure displays are safe, functional, and repaired/replaced as needed.
• Identify security risks and communicate with management.
• Adhere to safety requirements and operate store equipment as needed.

Skills

Nursery experience

Merchandising experience

Education

High school diploma or GED

Tools

Power equipment operation

Planograms reading

Job description

Lowe's Companies, Inc. in Shelbyville, TN is seeking a frontline associate to deliver SMART customer service while following Lowe's policies and programs. You will support merchandising teams, handle plant displays, and assist customers by locating and loading merchandise.

The role emphasizes safety, upkeep of signage, planograms, and collaboration with store leadership. Candidates should have nursery or merchandising experience and a High school diploma; prior Lowe's floor experience is a plus,