Plant IT Professional

Yanfeng; Holland (MI); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Paid vacation and holidays

Medical, dental, vision benefits

401k match

Life and disability insurance

Employee assistance program

Job summary

Yanfeng IT is seeking a qualified IT professional to provide primary support for PC/Server, Office applications, and desktop clients. The role covers on-call weekends, VPN access, and on-site escalation for critical issues.

The candidate will manage daily system operations, upgrades, backups, and security, while ensuring change management compliance and clear communication with senior IT leadership.

Qualifications

• 2-year college degree in computer science or similar field.
• 3+ years IT or related experience in automotive manufacturing.
• 2+ years supporting LANs/WANs and associated equipment.
• Experience supporting MES/MRP/ERP systems.
• Experience supporting mobile handhelds, printers, and network printers.
• Experience with data collection and barcoding systems.
• Proficient with PC/Server hardware, MS Office, SQL queries and reporting.
• Experience as first line of support for network equipment.

Responsibilities

• Primary IT support resource for PC/Server, MS Office, and desktop clients.
• Provide off-shift and weekend support via phone, VPN, and onsite for critical issues.
• Responsible for daily computer system operations, backups, upgrades, and security.
• Follow corporate change management before production changes.
• Communicate IT activities to senior management and staff in a timely fashion.
• Support IT Manager and act as Project Manager for IT initiatives.
• Ensure adherence to YFAI IT initiatives and BOS processes.
• Participate in IT incident reviews and assist in corrective actions.
• Collaborate with Maintenance on plant infrastructure tasks.

Skills

IT support

LAN/WAN support

SQL queries

Printer support

Network equipment

Office applications

Change management

Documentation

Education

2-year college degree

Computer Science

Tools

Cisco

MES/ERP systems

Job description

• Primary IT support resource for PC/Server, Microsoft Office Applications and Desktop clients. Use standard monitoring solution and gather feedback from users. Analyze system issues and provides solutions if possible. Escalates system issues to IT Manager or to Group/Corporate IT.
• Provides support on off shifts and weekends via telephone, VPN, and onsite if necessary for critical issues. Use corporate help desk process for support or services escalation.
• Responsible for the daily operations of computer systems including system administration, security, process adherence and documentation, equipment installation and system backups. Installation and maintenance of equipment, application and o/s upgrades, patches, new releases and interfaces.
• Follow the corporate change management procedures before making any changes to the production environment.
• Ensures company IT activities are communicated in a timely fashion to the Senior IT Management and staff.
• Supports the IT Manager and acts as Project Manager for IT initiatives within the facility as required.
• Responsible for ensuring adherence to strategic YFAI IT initiatives, standard technologies, policies, security and Business Operating System (BOS) processes throughout the plant.
• Participating in IT related incident reviews along with writing or assisting in the 8D process and aiding in corrective action closure.
• Partners with Maintenance on overhead and lift-related work, equipment lockout/tagout, and access to plant infrastructure.

Job Description

• Primary IT support resource for PC/Server, Microsoft Office Applications and Desktop clients. Use standard monitoring solution and gather feedback from users. Analyze system issues and provides solutions if possible. Escalates system issues to IT Manager or to Group/Corporate IT.
• Provides support on off shifts and weekends via telephone, VPN, and onsite if necessary for critical issues. Use corporate help desk process for support or services escalation.
• Responsible for the daily operations of computer systems including system administration, security, process adherence and documentation, equipment installation and system backups. Installation and maintenance of equipment, application and o/s upgrades, patches, new releases and interfaces.
• Follow the corporate change management procedures before making any changes to the production environment.
• Ensures company IT activities are communicated in a timely fashion to the Senior IT Management and staff.
• Supports the IT Manager and acts as Project Manager for IT initiatives within the facility as required.
• Responsible for ensuring adherence to strategic YFAI IT initiatives, standard technologies, policies, security and Business Operating System (BOS) processes throughout the plant.
• Participating in IT related incident reviews along with writing or assisting in the 8D process and aiding in corrective action closure.
• Partners with Maintenance on overhead and lift-related work, equipment lockout/tagout, and access to plant infrastructure.

Additional Responsibilities

• Responsible for promoting a safe work environment and preventing injuries through the use of, but not limited to, 5S, job rotation and ergonomic work practices.
• Communication of safety information as necessary and participation in safety meetings and activities is also required.
• Interpersonal skills for frequent interactions with users and management personnel.

Essential Common Requirements

• Quality Systems: Understand, apply and meet all function-related Quality requirements.
• Environmental, Health & Safety (EHS): Understand, apply and meet all function-related EHS requirements.
• Product Safety: Understand, apply and meet all function-related Product Safety requirements.
• Compliance: Understand, apply and meet all function-related Compliance requirements.
• Information Security: Understand, apply and meet all function-related IT / Information Security and confidentiality of YFAI information requirements.
• Must comply with all company policies and procedures.
• Employee must have the ability to work additional hours and / or overtime as needed or assigned to complete job duties on time.
• Ability to multitask, interact politely and professionally with customers, suppliers and vendors, and work cooperatively with employees at all levels.
• Ability to maintain predictable and regular attendance, arrive to designated location on time, or be at assigned location ready to work for assignment (plant, corporate office, or remote).

Specific Requirments

• 2-Year College Degree
• Area of Study: Computer Science or similar.

Required Qualifications

• 3+ years IT or related experience in an automotive manufacturing environment.
• 2+ years’ experience in supporting Local Area Networks (LAN’s) and Wide Area Networks (WAN’s) associated equipment.
• Experience in supporting Manufacturing Execution System (MES), Manufacturing Resource Planning (MRP) or Enterprise Resource Planning (ERP) systems.
• Must have experience and working knowledge to support and maintain; mobile handheld computers, thermal printers, and multi-function network printers.
• Experience in data collection and barcoding systems.
• Outstanding PC/Server hardware and software experience including Microsoft Office 10 and 11, SQL queries, database reporting skills.
• Experience in being first line of support for network equipment. Cisco experience a plus.
• Customer support experience coupled with hardware, software, and network support.

Preferred Qualifications

• Experience in supporting TISAX audits.
• Experience in supporting IATF audits with focus on IT systems.

Physcial Abilitiy Requirments

• Stationary Position (Sitting or Standing): Constantly
• Movement (Walking): Constantly
• Carry Weight (Lifting up to 10 lbs): Occasionally
• Communication (Seeing/Talking/Hearing): Constantly
• Use Hands/Fingers (Operate computer, printer, phone): Constantly

Our Investment in You

• Competitive Compensation Packages
• Generous Paid Vacation, Paid Sick Leave and Paid Holidays
• Medical, Dental, and Vision Benefits from day one
• Competitive 401k Match
• Rewarding Healthy Behavior Program
• Life and Disability Insurance
• Supplemental Health Plans
• Employee Assistance Program
• Company Discount Program

About Us

Thank you for your interest in Yanfeng. As one of the world’s largest automotive suppliers, we are creating the future of mobility as a collaborative, global team. With a focus on sustainability and innovation, as well as a commitment to diversity, equity, and inclusion, we are a company with an established history and a bright future.

In North America, Yanfeng is focused on enhancing the mobility experience through the design, development, and manufacturing of automotive interiors, seating, electronics, and passive safety systems. Founded in Shanghai in 1936, Yanfeng’s history of innovation and craftsmanship have since expanded the business globally. Currently, Yanfeng has more than 240 locations and approximately 55,000 employees worldwide.

Become a part of something more. Join our team as we grow and create the future of mobility, together.

About The Team

ABOUT THE TEAM

Yanfeng is committed to developing our employees through opportunities like development programs, continuous learning, mentorship, and volunteerism. Our industry-leading team is looking to recruit highly motivated and engaged talent. Upon joining Yanfeng, new employees will get a detailed introduction through our comprehensive onboarding process. Advance your career with personal and professional growth as a part of our global team!