Plant Digital Technician Jacksonville, FL, US + 1 more Posted 17 hours ago

Kraft Heinz, Inc.; Jacksonville (FL); On-site; USD 59,000 - 73,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Pet Insurance

Employee Assistance Program

Health Savings Account

Job summary

The Kraft Heinz Company seeks a Plant Digital Technician for its Jacksonville, FL facility. You will lead digital system maintenance, develop dashboards, and collaborate with IT to implement improvements.

Responsibilities include data infrastructure expansion, SAP/eQCMS management, and driving paperless processes on the plant floor. You should have strong computer skills (MS Office, SAP), dashboard/reporting experience (Power BI/Tableau), SQL knowledge, and the ability to train staff on new

Qualifications

• Must have strong computer skills including Microsoft Office and SAP.
• Experience building dashboards, reports, and scorecards (Power BI/Tableau).
• Knowledge of SQL/database fundamentals and basic coding.
• Understanding of PLC logic and basic PLC programming concepts.
• Ability to lead problem-solving teams and communicate clearly.

Responsibilities

• Troubleshoot and maintain plant digital systems and dashboards.
• Collaborate with IT to identify system improvements for the Jacksonville plant.
• Develop and refine dashboards for plant data collection.
• Support KHMS and QRMP implementations and maintenance.
• Lead data infrastructure improvements and paperless document conversion.
• Train floor staff on onboard digital tools and ensure system adoption.

Skills

MS Office

SAP

Dashboards

SQL

PLC programming

Statistical skills

Leadership

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

Power BI

Tableau

Power Automate

eQCMS

Job description

## Plant Digital TechnicianJacksonville Plant, Florida, United States of AmericaApply NowJob ID: R-107647Date posted: 10/14/2026Team: ManufacturingLocation: Jacksonville, FL, US, Jacksonville, FL, US## Job Description**Location**Jacksonville, FL **Benefits & Compensation Overview**MedicalDentalVisionLife InsuranceShort-and long-term disability401KAdditional perks: Pet Insurance, (EAP) Employee Assistance Program, etc.(HRA) Health Reimbursement Account or (HSA) Health Savings Account**Pay****Pay starting is $35.00/hr.**Annual increases **Work Schedule**First Shift - 7:00am – 3:00pm (Monday – Friday), but may vary**\\*Overtime may be required as needed\\*** **Job Overview:**The Kraft Heinz Company is currently seeking a **Plant Digital Technician** to work at our food processing facility in Jacksonville, FL! Successful candidates must be willing to supply improvements, suggestions, and ideas to help continue the success of our facility. Under the direction of the MRG Manager, the Plant Digital Technician will be expected to understand and provide leadership to improve and maintain plant digital systems and databases by performing the following:• Troubleshooting and maintaining of plant digital systems including Connected Worker, St1, Power BI reporting, Tableau Reporting, AI reporting, Power Automate, and future digital systems as needed.• Assist and collaborate with IT to determine system improvements and implementation for the Jacksonville plant. • Building and refining dashboards for plant specific data collection. **Job Responsibilities:** • Understand and apply KHMS (Kraft Heinz Management System) practices such as 5S, centerline management, shift hand-offs, operational standard ownership/support, problem solving, etc. Maintains Kraft quality standards by using KHMS guidelines• Enhance the Jacksonville facility’s digital systems/solutions. Work with CI, production, maintenance, management, and equipment operators to improve the plant’s digital systems and controls, including:Help to define and improve our internal standards for style, maintainability, and best practices for a high-scale data infrastructure:· Expand our data warehouse with clean data ready for analysis· Installation and setup CWP on tablet· Able to train CWP on the floor level to ensure the system is fully adapted· Understand and troubleshoot complex system faults and programmable control· Small analytics project delivery including initiation, planning, scope, budget and change request management· Implement disruptive technologies (Tableau, Power BI, SQL, Python) focused on fundamentally transforming the way in which we operate· Serve as an integral part of the Digital Revolution· Continue to develop your skills by staying up to date on all the latest innovations and evolutions in the Business Intelligence community· Support and promote local system (AI, PI, MPI, ST-1) processes and implementation of new or improved quality system programs· Support QRMP and KHMS Implementation and Maintenance· Set up CWP in plant wide and support CWP Implementation and Maintenance· Document Control through eQCMS· Management of AI, PI, MPI and ST-1 to ensure function accurately day to day and assist with formula and function update· Management of CWP system and lead the conversion of paper documents (CIL, CL, 5S, Defect tags) to paperless format· Management of SAP systems including setting up new products and maintaining current specifications· PC & Software Configuration and maintenance including eQCMS and SAP· Configure Net Content Specifications· It is the responsibility of all employees to adhere to all site rules, and to adhere to all ways of working, and processes and procedures within that role· Perform Statistical Analysis of Data· Other duties as assigned or required; may include any quality or sanitation function needed to meet current or future business needs· Conform to Kraft Heinz Foods Company, Inc., Good Manufacturing Practices (GMP’s) and perform area housekeeping duties.· Perform all work in a safe and efficient manner consistent with lockout/tag out, hot work, fall protection, and other OSHA regulations.· Provide leadership in Failure Analysis to determine root causes of reoccurring failures.· Provide leadership to increase OEE for Kraft Heinz Company, Jacksonville.Accountable for the Safety, Health and Environmental systems and operational standards to ensure compliance as is outlined in our policies/procedures and processes. Must report and/or correct unsafe acts or conditions as well as perform work safely, including following GMP and PPE guidelines. **Strong knowledge in:**a. Excellent computer skills including proficiency in Microsoft office suite, SAPb. Standard mathematical & statistical skills, as well as an ability to perform accurate work and attention to detailc. Experience developing dashboards, reports, and scorecards with a strong user interfaced. SQL/ database fundamentals and coding experience is a pluse. Understanding of PLC logic and having basic knowledge of PLC programmingf. SAP, Microsoft Word, Excel and e-mail, and technical writing skills **Must have the ability to:**a. Lead and participate in plant problem solving teamsb. Apply problem-solving techniques & train others in problem solving/troubleshooting of digital systemsc. Communicate technical information efficiently and effectively with all levels of management and plant personneld. Demonstrate leadership in continuous improvemente. Learn SQL/Database infrastructure and basic SQL coding skills **Physical Requirements:**• Performs bending, squatting, kneeling, sorting, ascending, and descending moves up to 50 pounds; holds and grips object; must possess manual dexterity necessary to operate equipment and disassemble and reassemble equipment. **Working Environments:**• Primarily indoors in both a hot, humid production environment and cold, cooler environment. **Education Requirements:**High School Diploma or equivalent is a must.Bachelor’s degree is preferred.#INDMFGH **Benefits:** Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.**Wellbeing:** We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:* Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments* Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training* Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs* Financial – 401k, Life, Accidental Death & Dismemberment, Disability**Location(s)**Jacksonville Plant**Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact** [e-mail]**.**