Quality Supervisor

Kraft Heinz, Inc.; Jacksonville (FL); On-site; USD 78,000 - 97,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Bonus eligibility

Job summary

Kraft Heinz, Inc. Jacksonville Plant seeks a Quality Supervisor to lead off-shift quality and food safety efforts. You will coach teams, drive KHMS/ISO compliance, and coordinate audits and inspections to ensure regulatory adherence. Strong HACCP knowledge and leadership are essential.

The role supports sanitation programs, environmental monitoring, and validation activities for critical controls, with opportunities to influence continuous improvement.

Qualifications

• Minimum 3+ years in quality, production or sanitation in food manufacturing.
• Strong HACCP, food safety regulations and KHMS familiarity.
• Leadership, communication, and organizational skills.

Responsibilities

• Lead off-shift quality and food safety initiatives across the plant.
• Coach staff from hourly workers to site managers on KHMS and ISO standards.
• Coordinate audits, inspections, and corrective actions for compliance.
• Monitor sanitation programs and oversee environmental monitoring.
• Support validation of CCPs/OPRKs and document control activities.

Skills

Quality leadership

HACCP knowledge

Regulatory compliance

MS Office SAP

Education

Bachelor's in Food Science or related

Tools

SAP

Microsoft Office

Job description

Job PurposeThe Quality Supervisor is instrumental to the daily success of the facility. This leader responsibility is to lead the quality food safety initiatives on off shift while supporting Sanitation supervision. This candidate can achieve this task by evaluating daily production, updating programs and documents to improve and simplify our process, and verify all Food Safety Quality and Food Defense Programs are compliant on an ongoing daily basis throughout the year so no gaps exist. Some areas of focus consist of Kraft Heinz policies, KHMS, HACCP, FDA regulations, FSSC, religious laws, and state laws. This candidate must have a mentality every day to learn the production floor processes across the facility and all the required regulatory equipment in the facility. They will be supporting the verification for the functionality of the equipment and compliance to all hourly trained programs and initiatives. This candidate must be able to coach/teach/communicate at all levels from the hourly employees to the facility manager on site.Essential Functions & ResponsibilitiesBe the quality supervisor leader for the department that maintains all programs to a very high Food Safety level for compliance.Actively engaged support in planning, defining, and directing the site auditing control program to ensure compliance to all procedures, and policies, GMP standards, Kraft Heinz requirements, and regulatory, federal and local laws.Perform assignment in accordance with 5S, Sig Sigma and lean Manufacturing initiative.Support the KHMS system and operational standards as outlined in the plant accountability list.Trains, mentors, and leads off shift site Quality, Maintenance, Materials, and Production team members to ensure quality program goals are met. Strong support to site KHMS/ISO Coordinator. Monitors and maintains plant KHMS program by complying to current Kraft Heinz and International Audit (FSSC/ISO) standards. Facilitate and co-lead site cross functional quality team and participate with Kraft Heinz corporate to insure successful certifications for site.Ensure all Specification/KPI/ KHMS/FSSC/ISO/Golden Rules plans are maintained and executedSupport all internal and external inspections/regulatory visits. Support and lead off shift audit preparation activities, accompany inspector, and complete necessary reports for communication and process owner postings.Lead follow-ups to non-conformances found and provide responses as appropriate for all off shift risks. Review and approve minor change requests.Monitors all weekly sanitation records for compliance and follows-up to ensure adherence to programs and established limits to ensure food safety.Leads plant sanitation improvement projects, automation, and expansion projects.Directs and reports on overall plant sanitation programs including PSS, RSS, PIC/PEC, expansion, and extended runs.Directs sanitation environmental control programs like clean equipment swabs, environmental monitoring, and pathogen testing.Coordinates and conducts full sanitation audits including equipment tear downs to ensure effectiveness of equipment cleaning procedures.Performs assignments in accordance with established Good Manufacturing Practices (GMPs), policies and proceduresSupport the compliance for Hold/Release documentation and dispositioning of products.Complete and lead validation studies for all CCPs, OPRPs and other significant controls in accordance with approved methodologies.Maintain Quality Suite to track and trend quality checks data and create new project as needed.Perform Net content calculation analysis for New SKU to meet the NIST requirement or for retargeting for current SKUs.Ensures compliance to Golden Rules and other Quality principles through routine auditing, reporting and trending compliance appropriately.Provides expertise on off shift and supporting shifts while actively participating in equipment commissioning and startup, ensuring standardization of all applicable quality and food safety procedures are followed and gaps are called out for future corrective actions.Adhere to approved Control of change procedures, to include reviewing partial HACCP plans and issuing Agile change requests, as needed. You will be point of contact for all meetings impacting third shift.Expected Experience & Required SkillsPrefer minimum of 3+ years of experience working in a quality, production, or sanitation departments within the food industry, with at least 3 years in a leadership position in a food manufacturing facility.Prefer strong understanding of HACCP principles, food safety regulations, quality system management system, sanitation run rules, production processes, and the KHMS framework if applicable.Prefer strong leadership, technical, communication, delegation, and organizational skills along with keen attention to detail.Prefer being proficient in Microsoft Office, SAP, Agile, and matrix databases.Physical RequirementsThe physical demands described here are representative of those minimum expectations by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee will sit, talk, walk and hear, etc. The employee at a minimum will have to stand, reach with hands and arms, and stoop or kneel. The employee must regularly lift and/or move up to ten pounds, frequently lift and/or move up to twenty pounds, and occasionally lift less than fifty pounds.Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.New Hire Base Salary Range:$77,800.00 - $97,300.00Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factorsBenefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:Physical - Medical, Prescription Drug, Dental, Vision, Screenings/AssessmentsSocial - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, TrainingEmotional – Employee Assistance Program , Wellbeing Programs, Family Support ProgramsFinancial – 401k, Life, Accidental Death & Dismemberment, DisabilityLocation(s)Jacksonville PlantKraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [e-mail] for assistance.