Plant Clerk

Heritage Construction + Materials; Indiana; On-site; USD 36,000 - 48,000; Full time

Job summary

US Aggregates/ Indianapolis site seeks a Plant Clerk to support operations and the sales team with administrative and customer service duties. This role ensures accurate ticketing, dispatch support, and professional customer interactions at the site.

The position involves weighing truck tickets, updating CAPP reports, handling cash sales, and coordinating with QC and management. Strong MS Office skills and organizational abilities are essential for success.

Qualifications

• High School or GED required.
• Strong organizational and communication skills.
• Ability to maintain confidentiality and work under pressure.

Responsibilities

• Back up dispatching and schedule haulers for daily loads.
• Weighing and ticketing trucks; verify tickets for accuracy.
• Manage visitor check-ins and safety requirements for the site.
• Process daily cash sales and update reports for QC and plant manager.
• Assist sales team with quotes, job updates, and customer inquiries.
• Handle PO's, billing, invoicing, and coordination with area/plant managers.

Skills

Organizational skills

Confidentiality

Communication

Multitasking

MS Office

Relationship building

Process improvement

Education

High School or GED

Tools

Microsoft Office

Job description

Build your career at US Aggregates! The Plant Clerk is a support partner to the US Aggregates plant operations and sales team. The role will provide administrative and customer support to position the teams for optimal performance.

Essential Functions

• Primary backup for dispatching, scheduling haulers for daily loads for your site, as needed.
• Responsible for all daily weighing and ticketing of trucks for the site.
• Check and verify daily tickets for accuracy.
• Responsible for all visitor check-ins, safety requirements for visitors and site specific training for the site.
• Scanning and filing daily tickets.
• Responsible for processing all daily cash sales for the site.
• Responsible for updating and compiling daily CAPP report, submitting weekly/monthly to QC lab and plant manager for the site.
• Assist sales coordinator and sales team in communicating quote information or entering quotes as instructed.
• Assist sales coordinator and sales team with job updates, new things happening within the territory or location.
• Responsible for training all backup plant clerks for the site.
• Manage all PO's for territory, work with Area Manager and Plant Managers on billing, invoicing, and other items as needed.
• Assist with safety submissions as needed.
• Support sales team as appropriate on any customer issues. Offer support on key jobs status. Function as the liaison between the sales, operations and other appropriate internal teams to ensure seamless operation. Provide regular communication between sales and operations team.
• Partner with sales team to identify opportunities for improvement in communication on sales activity and job status.
• Provide accurate and prompt response to all customer inquiries.
• Handle daily phone calls, office mailing, faxing, general office filing.
• Additional duties and responsibilities as assigned, including but not limited to continuously growing in alignment with the Company's core values, competencies, and skills.

Education Qualifications

• Required High School or Equivalent GED

Skills and Abilities

• Possess outstanding organizational skills.
• Demonstrated ability to maintain confidential information.
• Strong ability to communicate with both internal and external individuals.
• Ability to work under pressure and manage multiple projects, while supporting multiple sales professionals.
• Proficient in Microsoft Office Suite of products.
• Demonstrated ability to build relationship and work in a collaborative and team based environment.
• Demonstrated ability to utilize technology to create streamlined processes and efficiency.

About US Aggregates

US Aggregates is a privately held, family-owned business headquartered in Indianapolis. With over 20 operations across Indiana, US Aggregates has been a customer-focused, innovative provider of high-quality essential stone, sand and gravel used in road construction, site prep and utilities, agriculture and erosion control. The company also specializes in industrial minerals like dolomitic and high-calcium products. Since 1967, US Aggregates has built a reputation for prioritizing safety, quality and community. US Aggregates is a part of The Heritage Group's family of companies. Learn more at https://www.usagg.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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