Planning Support Specialist

Xylem; Town of Cheektowaga (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

Xylem seeks a Planning Support Specialist to assist the Production Planning team by handling administrative tasks, gathering and distributing production paperwork, and helping define standard work. This entry-level, hourly role offers growth in supply chain, manufacturing or operations as you gain hands-on experience.

You will support shop floor workflows, maintain organized planning files, and collaborate with planners to improve efficiency. Join Xylem’s team advancing water solutions.

Qualifications

• Bachelor’s / associate’s degree in supply chain, business, operations, engineering, or related field.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and meet daily deadlines.
• Willingness to take on a variety of tasks, including work that may not be clearly defined.
• Comfortable working in both office and manufacturing floor environments.
• Proficiency in Microsoft Office (Excel, Word, Outlook).

Responsibilities

• Print, gather, assemble, and prepare production paperwork and job packets required for shop floor execution.
• Sort, organize, and distribute production documents to appropriate manufacturing areas.
• Ensure paperwork is accurate, complete, and delivered on time to support daily production activities.
• Maintain organized files for planning and production documentation.
• Serve as a point of contact between Planning team and shop floor for paperwork needs.
• Deliver and retrieve documents from manufacturing areas as required.
• Communicate missing or unclear information to planners for resolution.
• Help document standard work for recurring planning activities.
• Organize planning procedures, task lists, and reference materials.
• Maintain and update planning documentation as processes change.
• Assist with standardizing planning workflows to improve consistency.
• Provide coverage for planners during vacations or absences.
• Assist with data gathering, system updates, reporting, or ad-hoc tasks.
• Support planning-related projects as needed.
• Participate in continuous improvement to reduce non-value-added work.

Skills

Organizational skills

Attention to detail

Multi-tasking

Office adaptability

Problem solving

Education

Bachelor's / assoc degree

Tools

Microsoft Office

Excel

Word

Outlook

Job description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

THE ROLE

** : Xylem is seeking a Planning Support Specialist** to support the Production Planning team by owning a defined set of administrative and coordination activities that are essential to daily manufacturing operations. This role focuses on essential planning support, including gathering, organizing, preparing, and distributing production paperwork to the shop floor. In addition, the Planning Support Specialist will assist with documenting and organizing standard work to help improve consistency and efficiency across the planning function. This is an entry‑level, hourly position well-suited for someone interested in supply chain, manufacturing, or operations who is looking to gain hands‑on experience and grow their skill set over time.

CORE RESPONSIBILITIES:

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.

Planning & Paperwork Support

• Print, gather, assemble, and prepare production paperwork and job packets required for shop floor execution
• Sort, organize, and distribute production documents to the appropriate manufacturing areas
• Ensure paperwork is accurate, complete, and delivered on time to support daily production activities
• Maintain organized physical and digital files for planning and production documentation

Shop Floor Coordination

• Serve as a point of contact between the Planning team and the shop floor for paperwork‑related needs
• Deliver and retrieve documents from manufacturing areas as required
• Communicate missing, unclear, or inconsistent information to planners for resolution

Standard Work & Process Support

• Support planners in documenting standard work for recurring day‑to‑day planning activities
• Help organize planning procedures, task lists, and reference materials into a clear, usable structure
• Maintain and update planning documentation as processes change
• Assist with efforts to standardize planning workflows and improve consistency

General Planning Team Support

• Provide coverage support for planners during vacations or absences, as appropriate
• Assist with data gathering, system updates, reporting, or ad‑hoc tasks under planner guidance
• Support additional planning‑related work or projects as business needs evolve
• Participate in continuous improvement activities focused on reducing non‑value‑added work

QUALIFICATIONS** : **

• Bachelor’s / associate’s degree in supply chain, Business, Operations, Engineering, or a related field
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and meet daily deadlines
• Willingness to take on a variety of tasks, including work that may not be clearly defined
• Comfortable working in both office and manufacturing floor environments
• Proficiency in Microsoft Office (Excel, Word, Outlook)

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you’ll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees’ well‑being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affinitive Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem’s transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation