Planner

Nippon Sanso Matheson; Kyle (TX); On-site; USD 40,000 - 45,000; Full time

Job summary

Nippon Sanso Matheson is seeking a Planner in Kyle, TX to manage production planning and forecasting for major accounts, ensuring smooth material flow from plant to customer.

You will base inventory on forecasts, lead times, and data, collaborating with sales, operations, and logistics to optimize service levels and reduce costs.

Qualifications

• Bachelor's Degree in Business, Management or related fields is Required.
• 5+ years in Operations, Inventory Management, Sales or Customer Service.
• At least 2 years of experience shipping in a distribution environment.
• Forklift certification is a plus.

Responsibilities

• Generate transfer orders based on forecasts and inventory levels.
• Lead cross-functional teams to ensure timely deliveries.
• Coordinate emergency situations with major accounts and safety personnel.
• Provide weekly inventory reports for major accounts.
• Participate in weekly Planning and Production Meetings.
• Adhere to Quality System Policies.
• Handle day-to-day and escalated customer inquiries professionally.
• Resolve customer issues promptly to maintain satisfaction.
• Collaborate with other departments to address customer needs.
• Guide and support junior team members.
• Maintain records of customer interactions and inquiries.
• Support ISO 9001:2015 documentation requirements.

Skills

Planning/Scheduling

Root Cause Analysis

LEAN methods

Strong communication

Education

Bachelor's Degree in Business or related field

Tools

ERP

MS Excel

Job description

JOB SUMMARY

The Planner is primarily involved in production planning andforecasting to ensure a smooth material flow from the plant to the endcustomer. The Planner is responsible forplanning inventory based on statistical data and customer forecasts for majoraccounts.

Essential Functions

• Generate transfer orders based on customer forecasts, current inventory levels, and established lead times


• Work with cross-functional teams, taking the lead to ensure timely deliveries


• Coordinate emergency situations with major accounts, Emergency Response Team and Matheson Safety Personnel


• Provide weekly inventory reports for major accounts


• Actively participate and lead weekly Planning Meetings and attend weekly Production Meetings


• Adhere to all Quality System Policies and Procedures

Customer interaction:

• Handle day to day and escalated customer inquiries and complaints with professionalism and efficiency


• Ensure prompt resolution of customer issues to maintain a high level of customer satisfaction

Team collaboration:

• Collaborate with other departments to address customer needs and concerns


• Provide guidance and support to junior team member(s)

Documentation:

• Maintain comprehensive and accurate records of customer interactions


• Track customer inquiries and complaints, maintaining records until resolution


• Maintain all documentation requirements for Site ISO 9001:2015 certification

Safety:

• Keep work area clean and orderly, follow all company procedures and safety policies


• Track customer inquiries and complaints maintaining records until resolution


• Actively participate in Daily Toolbox Talk


• Required for All Jobs


• Performs other duties as assigned


• Complies with all policies and standards

QUALIFICATIONS

Bachelor's Degree in Business, Management or related fieldsis Required

Work Experience

• 5 plus years of experience in Operations, InventoryManagement, Sales or Customer Service-related field.


• At least 2 years of prior experience with shipping in adistribution environment.


• Proficiency in operating forklifts and other materialhandling equipment (valid forklift certification is a plus).

Knowledge, Skills and Abilities

• Solid understanding of production operations, Quality System Procedures and SOP's, and a good understanding of continuous improvement/LEAN methods.


• Proficient with ERP (Enterprise Resource Planning) tools. Have advanced knowledge of MS Office Suite, including MS Excel.


• Strong verbal and written communication skills


• Planning/Scheduling experience preferred


• Root Cause Analysis Techniques


• 5s Principles

PHYSICAL DEMANDS/WORKING CONDITIONS

• Stationary Position/Seated - Constantly


• Transport/Lifting - Frequently


• Transport/Carrying - Frequently


• Exerting Force/Pushing - Rarely


• Exerting Force/Pulling - Rarely


• Ascend/Descend - Rarely


• Balancing - Rarely


• Position Self/Stooping - Rarely


• Position Self/Kneeling - Rarely


• Position Self/Crouching - Rarely


• Reaching - Occasionally


• Handling - Occasionally


• Grasping - Rarely


• Feeling - Rarely


• Communicate/Talking - Constantly


• Communicate/Hearing - Constantly


• Repetitive Motions - Constantly


• Coordination - Constantly

Travel Requirements

• Estimated Amount BriefDescription


• 10% Possible travel formeetings at major account site.

Pay Range: $29.00 to $33.00 per hour

The Company is an Equal OpportunityEmployer that complies with the laws and regulations set forth underEEOC.. All qualified applicants willreceive consideration for employment without regard to race, color, religion,sex, sexual orientation, gender identity, national origin, disability orprotected veteran status. EOE AAM/F/VET/Disability