Planner

Cliff House Maine; Cape Neddick (ME); On-site; USD 60,000 - 75,000; Full time

Job summary

Cliff House Maine is seeking an Event Planner to support taking it's event operations and lead the planning process across multiple resort venues. The role requires strong leadership, strategic outlook, and the ability to build cross-functional relationships to create standout catering and event experiences from sale through flawless execution.

Lead and coordinate contracts, menus, and handoffs with the Events Chef, Banquet Director, and operations teams to deliver exceptional guest experiences

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field.
• 5 years of experience planning events, including weddings, with strong client satisfaction track record.
• Strong leadership and team-building skills.
• Proven ability to plan and execute events across multiple venues in a fast-paced environment.
• Strong relationship-building with colleagues, guests and vendors; service excellence.
• Cross-functional collaboration with sales, culinary, set-up and service operations teams.
• Excellent communication skills and highly organized with strong attention to detail.
• Willingness to work evenings and weekends as events require.

Responsibilities

• Manage contracts to own the planning process after booking, ensuring deliverables meet terms.
• Plan events based on contract parameters, venue standards, and guest vision in a fast-paced environment.
• Collaborate with Events Chef, Banquet Director, setup teams, and resort operations to craft menus and ensure flawless execution.
• Coordinate cross-functional teams to anticipate needs and maintain client satisfaction.
• Lead meetings related to planning, including daily events, packet reviews, and billing.

Skills

Leadership

Event planning

Client relations

Organization

Sales coordination

Education

Bachelor's degree in Hospitality Management / Business Administration

Tools

Salesforce

Delphi CRM

Job description

Event Planner

Cliff House Maine is seeking an Event Planner to support taking it's event operations.

Starting Salary: $60,000 - $75,000

Job Summary

Lead the planning process while working with an office support team, delivering outstanding guest service across multiple event venues at the resort. Success in this role calls for strong leadership ability, a strategic outlook, strong cross-functional relationship-building, and authentic enthusiasm for creating standout catering and event experiences from initial sale through flawless execution.

Responsibilities

• Manage contracts to own the entire planning process once sales has finalized the booking, ensuring every deliverable is met on time and in full compliance with agreed terms.
• Plan events based on contract parameters, resort standards, and guest vision, adapting quickly to a fast-paced, high-volume environment across multiple venues and event spaces.
• Work closely with the Events Chef, Banquet Director, set-up team, and all resort operations and finance departments to craft menus and ensure a seamless handoff from initial sale through flawless execution.
• Serve as the central point of coordination across sales, culinary, set-up, service operations, front desk, valet, and restaurant teams anticipating needs, resolving details proactively, and maintaining strong multi-functional internal relationships to guarantee every event exceeds client expectations.
• Lead and attend recurring meetings central to the planning process, including daily events meetings, packet and resume reviews, and billing reviews.
• Identify, coordinate, and manage third-party vendors and outside resources (rentals, entertainment, décor, transportation, etc.), ensuring quality, reliability, and alignment with client and resort standards.
• Lead, coach, and motivate a team of event professionals, instilling a client-first mindset and holding performance to the highest standard.
• Conduct walk-throughs, tastings, and planning sessions with prospective and confirmed clients to review space, layout, and logistics across relevant venues.
• Own every event assigned to you from pre-planning through day-of execution, follow-up, and future rebooking, delivering consistent, relationship-driven service that builds long-term client trust.

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• 5 years experience in planning events, specializing in weddings, and a strong track record of client satisfaction.
• Strong leadership and team-building skills
• Proven ability to plan and execute events across multiple venues simultaneously in a fast-paced environment.
• Strong relationship-building skills with colleagues, guests, and third-party vendors, with a genuine commitment to service excellence.
• Demonstrated success working cross-functionally with sales, culinary, set-up, and service operations teams.
• Excellent communication skills.
• Highly organized and detail-focused, with the ability to juggle multiple projects at once without sacrificing quality.
• Working knowledge of Salesforce and/or Delphi CRM platforms.
• Willingness to work a flexible schedule, including evenings and weekends, as events require

Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees. The job description is intended to describe the general nature and work responsibilities of the position. This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.