Planned Giving Engagement Officer

Doist; United States; Hybrid; USD 62,731 - 76,672; Full time

Job summary

The Southern Poverty Law Center (SPLC) seeks a Planned Giving Engagement Officer who builds donor relationships for future estate gifts. You will guide donors through planned giving options, steward gifts, and coordinate with brokerage partners and fundraising teams.

This exempt role requires strong relationship-building, analytical planning, and collaboration across departments. Will travel up to 25% for donor meetings and events.

Qualifications

• Minimum of three (3) years frontline fundraising experience, to include planned giving.
• High School Diploma or GED.

Responsibilities

• Conduct personalized outreach to donors interested in legacy giving.
• Manage scheduling and fulfillment of planned giving communications.
• Contribute to planned giving campaigns across direct mail, email, and digital channels.
• Process planned giving campaign data in the CRM, ensuring accurate donor coding and prepares stock gift files.
• Monitor campaign and donor engagement outcomes, initiate appropriate follow-up, and deliver reporting on the range of PG programs.
• Respond to inquiries from donors via in-person meetings, phone, mail, web forms, emails and other channels.

Skills

Relationship building

Analytical thinking

Collaborative

Empathy

Patient & persistent

Education

High School Diploma or GED

Job description

The SPLC is seeking a Planned Giving Engagement Officer who is passionate about social justice! The Planned Giving Engagement Officer (PGEO) is a frontline fundraiser who builds and strengthens relationships with donors considering future estate gifts to SPLC. The PGEO cultivates and stewards "Partners for the Future," guiding donors through planned giving options, supporting annual and estate IRA gifts and gifts of securities, coordinating with Development Operations and brokerage partners, and managing reporting and analysis to enhance donor engagement and planned giving outcomes. Position will make 4 or more trips annually for donor meetings and participation in cultivation and stewardship events (up to 25% travel).

Who You Are

• Relationship Builder. Builds trust and cultivates long-term donor relationships through personalized phone outreach, donor meetings, and ongoing stewardship, demonstrating genuine interest in donors' values, philanthropic goals, and connection to the organization's mission.
• Analytical & Strategic. Develops and executes strategic donor engagement plans by leveraging CRM data and stewardship insights to track relationships, measure outreach effectiveness, identify opportunities, and cultivate long-term donor commitment to planned giving.
• Collaborative. Collaborates effectively across fundraising, finance, marketing, leadership, and external advisors to share donor insights, align engagement strategies, and advance coordinated philanthropic goals.
• Compassionate & Empathetic. Navigates legacy giving and other sensitive donor conversations with empathy, professionalism, and authenticity, responding thoughtfully to significant life events while building trust and lasting relationships.
• Patient & Persistent. Demonstrates patience and persistence by consistently stewarding donor relationships, honoring commitments, and cultivating long-term engagement that supports future legacy giving.
• Mission, Vision & Values Alignment . Demonstrates an understanding of and a commitment to SPLC's mission, vision and values.

What You'll Do

Conduct personalized outreach to donors interested in legacy giving and documents all interactions in the CRM.Manage the scheduling and fulfillment of planned giving and stewardship communications, including but not limited to, donor welcome materials, recognition correspondence, and stock gift acknowledgments.Contribute to the execution of planned giving marketing campaigns across direct mail, email, and digital channels while maintaining data quality standards.Process planned giving campaign data in the CRM, ensuring accurate donor coding, and prepares stock gift files.Monitor campaign and donor engagement outcomes, initiate appropriate follow-up, and deliver reporting on the range of PG programs including, but not limited to, gifts of stock and qualified charitable distributions.Maintain current knowledge of planned giving practices and philanthropic trends through ongoing professional development.Respond to inquiries from donors and non-donors received through in-person meetings, phone, mail, web forms, emails and other communication channels.Perform other duties as required or assigned which are reasonably within the scope of the duties in this job classification.

Minimum Qualifications

We are committed to equitable hiring practices, therefore you must meet the minimum qualifications to be considered for the role. Minimum of three (3) years frontline fundraising experience, to include planned giving; and High School Diploma or GED.

Compensation & Benefits

This is an exempt role and the minimum starting salary is $69,702 annually. Salary will be commensurate with experience.

Where & How You'll Work

• Local Remote:Will work remotely, but is expected to attend work-related activities that occur at the SPLC offices or in the states in which the SPLC operates.
• Telework:Will work at an SPLC office at least three days per week and may work two days per week from an alternative work location.

Other Special Considerations

This job is performed under general office conditions and is not subject to any strenuous physical demands or dangerous conditions.This position will make 4 or more trips annually for donor meetings and participation in cultivation and stewardship events (up to 25% travel).This position is represented by the Washington-Baltimore News Guild.

Disclaimer

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position.These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

An Equal-Opportunity Employer with a Commitment to Diversity Southern Poverty Law Center (SPLC) is proud to be an equal opportunity employer, and as an organization committed to diversity and the perspective of all voices, we consider applicants equally without regard to age, caregiver status, color, disability, ethnicity, gender, gender expression, gender identity, marital status, national origin, on the basis of genetic information, political affiliation, pregnancy, or veteran status.