Planet Access Assistant Store Manager

Search360; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Pet Insurance

401(k)

Flexible Spending Account

Professional Growth

Employee Discounts

Job summary

Planet Access, part of Search360, is seeking an Assistant Store Manager in Chicago, IL. This role supports daily store operations, drives sales, and delivers excellent customer service on the sales floor.

You will supervise staff, assist with scheduling, training, and inventory management, and help meet sales goals while maintaining a positive, customer-focused environment.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• 4+ years of retail experience with supervisory responsibilities.
• Experience with POS Lightspeed preferred.
• Ability to work weekends and evenings.

Responsibilities

• Support achievement of store sales goals and KPIs.
• Monitor sales performance and help implement revenue strategies.
• Lead by example in selling, service, and product knowledge.
• Assist with recruiting, onboarding and training of new staff.
• Provide coaching and feedback to create a customer-focused environment.
• Assist with scheduling and staff coverage as needed.
• Support store operations and loss prevention efforts.

Skills

Store Leadership

Sales Driven

Customer Service

Team Coaching

Scheduling

Inventory Management

Merchandising

POS Systems

Education

High school diploma or equivalent

Associate or bachelor’s degree preferred

Tools

Lightspeed POS

Basic computer applications

Job description

Location: Planet Access, Lincoln Square, Chicago, IL

At Planet Access, you’ll support a meaningful mission, empowering people with intellectual and developmental disabilities.

Join Our Team at Search360: Planet Access Assistant Store Manager

Location: Chicago, IL (Lincoln Square)

Employment Type: Full Time

Schedule: Availability to work evening and weekend shifts isrequired. Schedule details will be discussed during the hiring process.

About the Role: The Assistant Store Manager supportsdailyoperationsatPlanet Accessbyhelping drive sales, deliverexcellentcustomer service,andkeep thestorerunning efficiently.This roleassistswith employee supervision, scheduling, training, inventory management,andmeetingsales goals. The Assistant Store Manageralso provides leadershipon the sales floor andservesas a key resource for staff and customers. This position reports to the Store Manager.

Responsibilities:

• Support the achievement of store sales goals and other key performance indicators (KPIs) set by the leadership team
• Monitor daily,weeklyand monthly sales performance andassistin implementing strategies to increase revenue and customer engagement
• Lead by example through active selling, customer serviceexcellenceand product knowledge, whileidentifyingopportunities to improve store performance
• Assistwith recruiting, onboarding and training new employees
• Provide day-to-day coaching,guidanceand feedback to team members to create a positive, customer-focused work environment
• Assistwith addressing employee concerns and escalating personnel matters as appropriate
• Assistin developing andmaintainingstaff schedules to ensure adequate store coverage
• Monitor staffing requirements and adjustments based on business demands,eventsor other needs
• Track attendance, time-offrequestsand scheduling changesin accordance withSearch’s company policies alongside the Store Manager
• Assist with Store Manager duties in times of absence, including but not limited to planned vacation and sick days

Store Operations

• Support daily store opening and closing procedures alongside the team
• Assistwith inventory management, stockreplenishmentand loss prevention efforts
• Maintain store presentation,cleanlinessand visual merchandising standards
• Resolve customer concerns and service issues in a professional andtimelymanner
• Assistin merchandising initiatives and store events
• Collaborate and partner with the other Assistant Store Manager to ensure continuity and success across both stores
• Assist with store operations at the other Planet Access store in rare circumstances, like unplanned absences or leaves of absence, as necessary

Administrative Responsibilities

• Assistwith preparing sales reports andmaintainingstore records as requested by the leadership team
• Support cash handling, register reconciliation and other financial procedures
• Communicate store priorities,promotionsand operational updates to staff members
• Collaborate with the Store Manager to implement new initiatives and operational improvements for the team
• High school diploma or equivalent required; associate or bachelor’s degree preferred
• 4+ years of retail experience, including leadership or supervisory responsibilities
• Demonstrated ability to meet or exceed sales goals and performance targets with a strong emphasis on customer service and interpersonal skills
• Experience with employee training,coachingand staff development
• Ability to manage multiple priorities in a fast-paced retail environment
• Proficiencywith point-of-sale systems, Lightspeed preferred, and basic computer applications
• Availability to work weekend and evening shifts
• Ability to lift/carry up to 44 lbs.
• Ability to perform basic physical moves such as kneeling, reaching, crouching, bending and twisting

Benefits We Offer:

• Paid Time Off: Vacation, sick leave, and paid holidays.
• Health Coverage: Medical, dental, vision, and life insurance. PetInsurancetoo!
• Financial Support: 401(k), flexible spending account, and help with loan forgiveness programs.
• Professional Growth: Ongoing training, staff development, and appreciation events.
• Employee Perks: Discounts,swag, and more!

Why Join Search360: