Assistant Store Manager - Olympia Plaza, Chicago Heights, IL

R555US DTLR, Inc.; Chicago Heights (IL); On-site; USD 25,347 - 28,103; Full time

Benefits offered by this job

401(k) plan

Medical, dental, and vision insurance

Paid time off

Job summary

R555US DTLR, Inc. is looking for an Assistant Store Manager in Chicago Heights, IL. This role involves assisting the Store Manager in ensuring smooth daily operations, maximizing sales, managing staff performance, and upholding customer service standards.

The ideal candidate has retail management experience and strong interpersonal skills. Responsibilities include staff training, expense management, and compliance with company policies.

Full-time roles will be eligible for benefits including medical, dental, and parental leave.

Qualifications

• Minimum of one year of experience in retail management.
• Strong knowledge of business operations.
• Ability to handle sensitive and confidential situations.

Responsibilities

• Oversee daily store operations and staff performance.
• Assist in training and developing store personnel.
• Manage expenses and develop strategies for store performance.

Skills

Retail management experience

Excellent communication

Interpersonal skills

Analytical ability

Microsoft Office proficiency

Job description

Position Summary

The primary purpose of the Assistant Store Manager is to assist the Store Manager in upholding the daily store operations of a retail store, ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.

Essential Duties and Responsibilities

• Responsible for overall quality and performance of the retail store staff and ensure compliance of all company policies and procedures.
• Model effective leadership, gain commitment to store goals and training standards.
• Assist with recruitment, selection, training, and development of store personnel and provide feedback to the Store Manager on annual performance evaluations for all staff.
• Assist with expense management and develop strategies that position stores to perform in accordance with the budget.
• Monitor and identify issues related to loss or inconsistencies in the store to ensure the store achieves shrink goals at or below company plans.
• Monitors and controls all aspects of operational compliance, safety and business standards.
• Support training of all employees in suggested selling and merchandising techniques.
• Ensure company customer service standards are upheld so that each customer receives outstanding service and a friendly environment.
• Assist in the completion of accurate and regular merchandise inventory counts.
• Perform other duties as may be assigned.

Standard work week not to exceed 40 hours. Requires a flexible schedule, including days, nights, weekends, and holidays.

Qualifications

Minimum of one (1) year of experience in retail management.

Skills and Knowledge Requirements

• Solid knowledge of business operations and excellent command of the English language for effective communication with management, associates, and customers.
• High level of interpersonal skills to handle sensitive and confidential situations with poise, tact, and diplomacy.
• Strategic thinker with strong planning and organizational skills.
• Exceptional professionalism and discretion with the ability to exercise independent judgment and maintain confidentiality.
• Analytical ability to gather and summarize data for reports, find solutions to administrative problems, and prioritize work.
• Results‑driven with critical and creative thinking skills.
• Project, time, and organizational management skills.
• Professional use of Microsoft Office products.
• Willingness to work in multiple stores within the assigned district.

Physical Requirements

Must be able to stand for extended periods, lift and carry up to 50 lbs., push/pull, work extended hours during critical project phases, and operate effectively in a fast‑paced, dynamic environment with flexibility. Reliable transportation required. Willingness to travel by car, plane, or train.

Compensation and Benefits

Assistant Manager pay range: $18.40–$20.40 per hour. Bonus opportunity if guidelines or criteria are met. All roles are eligible for the company 401(k) plan. Full‑time roles will be eligible for medical, dental, vision, sick leave, parental leave, and company‑paid time off.

Equal Employment Opportunity

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.