Plan Provisions Specialist - ERISA & System Setup Lead

The Vanguard Group; Malvern (Chester County); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Vanguard in Malvern, PA is seeking a skilled Project/Plan Implementation Specialist to review client plan documents and convert them into system requirements. This role ensures ERISA compliance and leads the system set-up for IIG platforms, collaborating with clients and internal teams to define capabilities and timelines.

The ideal candidate has an undergraduate degree, 3–5 years in Defined Contribution recordkeeping, strong ERISA and IRPS knowledge, and proven project-management skills.

Qualifications

• Undergraduate degree or equivalent combination of training and experience.
• Three to five years business experience plus minimum of 18 months of Defined Contribution recordkeeping or conversion experience.
• Extensive knowledge of IRPS systems.
• Solid understanding of ERISA.
• Project management experience.
• Excellent oral and written communication skills.
• Excellent analytical and problem‑solving skills.
• Proven experience with managing and overseeing multiple plans in various stages of setup and testing.
• Strong organizational skills.

Responsibilities

• Leads the review and interpretation of the client's plan document and developing it into system requirements.
• Ensures compliance with ERISA in accordance with Vanguard’s policies and procedures.
• Designs and implements the system set-up of all IIG systems.
• Exhibits expertise of system set‑up, and utilizes knowledge to facilitate execution of system set‑up for more complex projects.
• Develops, monitors, and owns project plan and schedule for system set‑up.
• Communicates effectively with internal and external clients throughout the project, to consult on and position system capabilities, gather system/ requirements, identify and resolve issues, provide project statuses, and ensure client expectations are met.
• Monitors Plan Maintenance requests queue to ensure all request for system changes and consultations are completed timely and accurately.
• Provides feedback on system lead process and provides recommendations on process improvements.
• Identifies risk and solves problems in collaboration with team members.
• Reviews transaction/service related participant communications and works with Participant Education to ensure that all transaction and services related communications are accurate.
• Ensures accurate system and service set‑up through documentation of project information and execution of audit processes.
• Assists peers and team members with issue resolution and training efforts.
• Participates in special projects and performs other related activities as assigned.

Skills

Project management

Communication skills

Analytical thinking

Problem solving

Organizational skills

IRPS systems

Education

Undergraduate degree

Tools

IRPS systems

Job description

Vanguard in Malvern, PA is seeking a skilled Project/Plan Implementation Specialist to review client plan documents and convert them into system requirements. This role ensures ERISA compliance and leads the system set-up for IIG platforms, collaborating with clients and internal teams to define capabilities and timelines.

The ideal candidate has an undergraduate degree, 3–5 years in Defined Contribution recordkeeping, strong ERISA and IRPS knowledge, and proven project-management skills.