Pizza Store Assistant Manager — Lead Operations & Team

Domino's; Springfield (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

Domino's is seeking an Assistant Manager for our Springfield, IL location. You will oversee daily store operations, lead a team, handle customer inquiries, ensure food safety, manage inventory, and assist with training and scheduling.

The role requires flexible hours, strong communication, and a commitment to high service standards. Ideal candidates have prior food service or retail management experience and a high school diploma.

Qualifications

• Leadership and team-motivation experience.
• Strong math and inventory control skills.
• Excellent customer service in a fast-paced environment.
• Detail-oriented with multitasking ability.
• Knowledge of store operations management and scheduling.
• Clear verbal and written communication.
• Willingness to work evenings, weekends, and holidays.
• Physical ability to lift up to 25 pounds and stand long periods.
• Basic computer skills for orders and inventory.
• High school diploma or equivalent preferred.
• Prior food service or retail management experience preferred.
• Knowledge of food safety practices preferred.

Responsibilities

• Oversee daily store operations, including opening/closing.
• Motivate and manage team to maintain service standards.
• Handle customer inquiries, complaints, and feedback professionally.
• Ensure compliance with food safety regulations and policies.
• Manage inventory, place orders, and maintain stock levels.
• Assist in training and developing new team members.
• Run shifts and manage staff schedules.
• Handle cash transactions and maintain records.
• Collaborate with Store Manager on marketing and sales goals.
• Maintain a clean, organized work environment.
• Assist in food prep and delivery as needed.

Skills

Leadership

Customer service

Multitasking

Store operations

Employee scheduling

Cash handling

Communication

Flexible hours

Physical stamina

Basic computer skills

Education

High school diploma or equivalent

Food service/retail management experience (preferred)

Tools

POS systems

Inventory management software

MS Office / spreadsheets

Job description

Domino's is seeking an Assistant Manager for our Springfield, IL location. You will oversee daily store operations, lead a team, handle customer inquiries, ensure food safety, manage inventory, and assist with training and scheduling.

The role requires flexible hours, strong communication, and a commitment to high service standards. Ideal candidates have prior food service or retail management experience and a high school diploma.