High-Energy Food Service & Customer-Care Associate

Workstream; Englewood (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Donatos is seeking a Restaurant Associate in a fast-paced environment where you will greet customers, assist with food prep, and handle orders with accuracy. You’ll work a variety of shifts including mid/close, weekdays and weekends, contributing to smooth operations and exceptional guest experiences.

Join a supportive team that emphasizes safety, cleanliness, and high-quality food production. Experience in a busy restaurant helps, and you’ll be trained to deliver confident service while

Qualifications

• Must be able to perform the essential functions of this position safely while meeting productivity standards.
• Able to stand and/or walk entire shift.
• Able to lift up to 20 pounds consistently and up to 50 pounds occasionally.
• Occasional bending and twisting.

Responsibilities

• Greets and warmly welcomes customers upon arrival, whether inside the lobby or at the drive-up window.
• Ensures the shift is ready for revenue by completing food prep, stocking, and pre-topping pizzas.
• Sets the next shift up for success by completing food prep, stocking prep tables, and freezer pulls.
• Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty.
• Ensures restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed.
• Folds pizza boxes.
• Effectively communicates with customers, co-workers, and managers in person or over the telephone.
• Takes customer orders over the phone.
• Completes the meal by offering suggestive sell items to the customers.
• Offers to refill drinks, provides plates and napkins as needed, and answers customer questions.
• Follows all food safety guidelines, including handwashing, illness reporting, and cleanliness.
• Follows detailed food recipes while completing subs, pizzas, and salads for customers.

Skills

Stand/walk full shift

Lift up to 50 pounds

Bending and twisting

Job description

Donatos is seeking a Restaurant Associate in a fast-paced environment where you will greet customers, assist with food prep, and handle orders with accuracy. You’ll work a variety of shifts including mid/close, weekdays and weekends, contributing to smooth operations and exceptional guest experiences.

Join a supportive team that emphasizes safety, cleanliness, and high-quality food production. Experience in a busy restaurant helps, and you’ll be trained to deliver confident service while