Store Associate

Donatos Pizza; Lebanon (OH); On-site; USD 1,515,000 - 2,066,000; Part time

Job summary

Donatos Pizza is a pizza delivery restaurant franchisor headquartered in Gahanna, Ohio, United States. It has nearly 200 locations in eleven states, with the majority of locations in Ohio.

Donatos Pizza specializes in hand-tossed pizzas and offers dine-in, takeout, and delivery options. This role involves greeting customers, food prep, stocking, taking orders at the register, and ensuring a clean, welcoming environment for guests.

Qualifications

• Must be able to perform the essential functions of this position safely while meeting productivity standards.
• Able to stand and/or walk entire shift.
• Able to lift up to 20 pounds consistently and up to 50 pounds occasionally.]
• Occasional bending and twisting.

Responsibilities

• Greets customers upon arrival in lobby or drive-up window.
• Performs food prep, stocking, and pre-topping pizzas to prep for revenue.
• Sets up for the next shift by stocking prep-tables and freezer pulls.
• Services customers at the register; takes orders, handles cash, and balances the register with the Manager on Duty.
• Maintains restaurant cleanliness in lobby, restrooms, and kitchen.
• Folds pizza boxes and assists with packaging.

Skills

Customer service

Cash handling

Teamwork

Shift flexibility

Tools

POS system

Job description

Restaurant Associates are high-energy team players who serve our customers and produce the finest quality product. Each workday may vary; mid shifts and closing shifts, weekday and weekend shifts, holidays, or even the length of the shift or the store location may affect the tasks perform. Your shifts will be challenging, fun, and likely different from the previous shift! Typical duties include checking day dots, stocking paper products, cleaning as needed, making salads or subs, topping pizzas, or working the window or front registers.

Requirements:

• Must be able to perform the essential functions of this position safely while meeting productivity standards
• Able to stand and/or walk entire shift
• Able to lift up to 20 pounds consistently and up to 50 pounds occasionally
• Occasional bending and twisting

Duties & Responsibilities:

• Greets and warmly welcomes customers upon arrival, whether inside the lobby or at the drive-up window.
• Ensures the shift is ready for revenue by completing food prep, stocking, and pre-topping pizzas.
• Sets the next shift up for success by completing food prep, stocking prep-tables, and freezer pulls.
• Services the customer while using the cash register to accurately take orders, handle cash, give correct change, and balance register prior to and directly after the shift with the Manager on Duty.
• Ensures restaurant cleanliness by cleaning and mopping the lobby, restrooms, and kitchen as needed.
• Folds pizza boxes.
• Effectively communicates with customers, co-workers, and managers in person or over the telephone.
• Takes customer orders over the phone.
• Completes the meal by offering suggestive sell items to the customers.
• Offers to refill drinks, provides plates and napkins as needed and answers customer questions.
• Follows all food safety guidelines, including handwashing, illness reporting, and cleanliness.
• Follows detailed food recipes while completing subs, pizzas, and salads for customers.

Donatos Pizza is a pizza delivery restaurant franchisor headquartered in Gahanna, Ohio, United States. It has nearly 200 locations in eleven states, with the majority of locations in Ohio. Donatos is also served at several venue outlets including Ohio Stadium and the Smithsonian National Air and Space Museum.