Pizza Shop Customer Service Pro - Fast-Paced & Upsell

Domino; Coralville (IA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Awesome discounts on Pizza!

Job summary

Domino's is seeking a Customer Service Representative to ensure positive customer experiences across calls, online orders, and in-person inquiries. You will assist with placing orders, customizing pizzas, and answering menu questions, always aiming to upsell and enhance satisfaction.

You will handle inquiries and issues with empathy, process payments, and maintain store cleanliness in a fast-paced environment. Evening/weekend availability and a team-first attitude are needed.

Qualifications

• Customer service aptitude
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Flexible to work evenings, weekends, and holidays
• Team oriented with positive attitude

Responsibilities

• Provide friendly and attentive service over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Enter orders accurately and process payments.
• Maintain cleanliness and organization within the store.

Job description

Domino's is seeking a Customer Service Representative to ensure positive customer experiences across calls, online orders, and in-person inquiries. You will assist with placing orders, customizing pizzas, and answering menu questions, always aiming to upsell and enhance satisfaction.

You will handle inquiries and issues with empathy, process payments, and maintain store cleanliness in a fast-paced environment. Evening/weekend availability and a team-first attitude are needed.