Pizza Shop Customer Experience Specialist

Domino's Franchise; Harvest (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

Domino's Franchise in Harvest, Alabama is hiring a Customer Service Representative to be the first point of contact for customers. In this role, you will greet customers, take orders, and resolve any issues they may have, ensuring a friendly experience.

Your responsibilities will also include assisting with food preparation, maintaining cleanliness, and ensuring compliance with health standards. Candidates should possess strong communication skills and a positive attitude, and must be at least 16 years old.

Qualifications

• Must be at least 16 years old.
• Ability to stand for extended periods and perform physical tasks.

Responsibilities

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas and other menu items when needed.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.

Skills

Strong communication and customer service skills

Ability to work in a fast-paced environment

Basic math skills for handling transactions

Team-oriented with a positive attitude

Job description

Domino's Franchise in Harvest, Alabama is hiring a Customer Service Representative to be the first point of contact for customers. In this role, you will greet customers, take orders, and resolve any issues they may have, ensuring a friendly experience.

Your responsibilities will also include assisting with food preparation, maintaining cleanliness, and ensuring compliance with health standards. Candidates should possess strong communication skills and a positive attitude, and must be at least 16 years old.