Customer Service & Order-Entry Associate

Domino's Franchise; Harvest (AL); On-site; USD 13,776 - 20,664; Part time

Job summary

A popular pizza franchise in Harvest, Alabama, is seeking a Customer Service Representative. In this role, you will be the first contact for customers, ensuring accurate order taking and handling concerns. Responsibilities include assisting in food preparation and maintaining cleanliness. Ideal candidates will possess strong communication skills and be at least 16 years old. This position offers a dynamic work environment focused on customer satisfaction.

Qualifications

• Must be at least 16 years old.
• Ability to stand for extended periods and perform physical tasks.

Responsibilities

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas and other menu items when needed.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.

Skills

Strong communication and customer service skills

Ability to work in a fast-paced environment

Basic math skills

Team-oriented with a positive attitude

Job description

A popular pizza franchise in Harvest, Alabama, is seeking a Customer Service Representative. In this role, you will be the first contact for customers, ensuring accurate order taking and handling concerns. Responsibilities include assisting in food preparation and maintaining cleanliness. Ideal candidates will possess strong communication skills and be at least 16 years old. This position offers a dynamic work environment focused on customer satisfaction.