Pizza Shop Customer Experience Specialist

Domino's Franchise; Alabama; On-site; USD 16,531 - 20,664; Part time

Job summary

Domino's Franchise in Alabama is seeking a Customer Service Representative to be the first point of contact for customers. The role involves taking orders, handling payments, providing recommendations, resolving complaints, assisting in food preparation, and maintaining cleanliness standards. Ideal candidates should possess strong communication and customer service skills, be able to work in a fast-paced environment, and must be at least 16 years old. This position offers a friendly work environment and team collaboration.

Qualifications

• Must be at least 16 years old.
• Ability to stand for extended periods and perform physical tasks.

Responsibilities

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas and other menu items when needed.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.

Skills

Strong communication and customer service skills

Ability to work in a fast-paced environment

Basic math skills

Team-oriented with a positive attitude

Job description

Domino's Franchise in Alabama is seeking a Customer Service Representative to be the first point of contact for customers. The role involves taking orders, handling payments, providing recommendations, resolving complaints, assisting in food preparation, and maintaining cleanliness standards. Ideal candidates should possess strong communication and customer service skills, be able to work in a fast-paced environment, and must be at least 16 years old. This position offers a friendly work environment and team collaboration.