Customer Service Pro - Fast-Paced Pizza Team

Domino's; Cullman (AL); On-site; USD 25,000 - 35,000; Full time

Job summary

A regional pizza franchise in Cullman, Alabama is looking for a Customer Service Representative to be the first point of contact for customers. This role involves taking orders, assisting with food preparation, and maintaining cleanliness in the store. Ideal candidates should have strong communication and customer service skills and be able to work in a fast-paced environment. Joining the team at Domino's means being part of a family that values positive experiences for both customers and team members.

Qualifications

• Strong communication and customer service skills.
• Ability to work in a fast-paced environment.
• Basic math skills for handling transactions.
• Ability to stand for extended periods and perform physical tasks.

Responsibilities

• Greet customers warmly and assist them with their orders in-person and over the phone.
• Accurately enter customer orders into the system and handle payment transactions.
• Provide product recommendations and promotions to enhance customer satisfaction.
• Resolve customer complaints efficiently and professionally.
• Assist in food preparation, including making pizzas and other menu items when needed.
• Maintain store cleanliness, including workstations, lobby, and restrooms.
• Ensure compliance with health and safety standards.
• Work effectively as part of a team to meet service goals.
• Assist with stocking and inventory management.

Skills

Strong communication

Customer service skills

Ability to work in a fast-paced environment

Basic math skills

Job description

A regional pizza franchise in Cullman, Alabama is looking for a Customer Service Representative to be the first point of contact for customers. This role involves taking orders, assisting with food preparation, and maintaining cleanliness in the store. Ideal candidates should have strong communication and customer service skills and be able to work in a fast-paced environment. Joining the team at Domino's means being part of a family that values positive experiences for both customers and team members.