Pizza Shop CSR - Fun, Fast-Paced with Growth Opportunity

Domino's; Gainesville (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Domino's Pizza in Gainesville is seeking a Customer Service Rep to assist customers both in-store and over the phone. You will order processing, handle payments, and ensure high quality pizza preparation with strict hygiene standards.

The role emphasizes friendly interaction, accurate order entry, and upselling to improve store performance while maintaining efficient service during peak hours.

Qualifications

• Ability to take orders over the phone and in person.
• Demonstrates a friendly, positive attitude and strong customer service skills.
• Cash handling and basic math for making change.

Responsibilities

• Demonstrate a friendly, positive attitude and great customer service skills.
• Take orders over the phone and in person.
• Deal with customer concerns.
• Cash handling.
• Upselling.
• Make Domino’s high quality pizzas.
• Food and portion control.
• Hygiene and food safety.
• Food preparation.
• General cleaning duties.
• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility daily.

Skills

Customer service

Verbal communication

Cash handling

Upselling

Food safety

Job description

Domino's Pizza in Gainesville is seeking a Customer Service Rep to assist customers both in-store and over the phone. You will order processing, handle payments, and ensure high quality pizza preparation with strict hygiene standards.

The role emphasizes friendly interaction, accurate order entry, and upselling to improve store performance while maintaining efficient service during peak hours.