Pizza Shift Lead & Key Holder — Lead a Busy Team

Mountain-Mike; United States; On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Job summary

Mountain Mike's Pizza is looking for a dependable Key Holder / Shift Lead to help set the tone of the restaurant, open or close, and guide the team during busy hours. You’ll be trusted with responsibility, ensuring tasks stay on track and guest service standards are met.

This role emphasizes leading by example, staying calm under pressure, and training newer team members. Prior restaurant experience helps, but dependability and leadership potential are the most important qualities we’re seeking.

Qualifications

• Dependability, maturity, and leadership potential.
• Restaurant experience is helpful.
• Willing to grow with the business.

Responsibilities

• Opening and/or closing the restaurant.
• Leading the team during assigned shifts.
• Supporting cash handling and end-of-shift procedures.
• Making sure food quality, cleanliness, and guest service standards are met.
• Helping train and coach team members.
• Keeping the shift organized during busy periods.
• Communicating issues, needs, or concerns to management.
• Creating a positive, reliable work environment.

Skills

Leadership

Reliability

Cash handling

Job description

Full Time • Mountain Mike's Pizza

• Free uniforms
• Opportunity for advancement

We’re looking for a dependable, motivated team member who is ready to take the next step into leadership.

This role is perfect for someone who enjoys being trusted with responsibility, keeping the team organized, and making sure every shift runs smoothly from start to finish. As a Key Holder / Shift Lead, you’ll help set the tone for the restaurant, whether you’re opening the store, leading the lunch or dinner rush, or closing things down the right way at night.

You’ll be one of the people the team looks to for direction. That means helping employees stay on task, making sure guests are taken care of, keeping the restaurant clean and stocked, handling basic cash and key-holder duties, and communicating with management when something needs attention.

We’re not just looking for someone who can “be in charge.” We’re looking for someone who leads by example: shows up on time, treats people with respect, stays calm when it gets busy, and takes pride in doing things correctly.

What You’ll Do

As a Key Holder / Opening & Closing Lead, you’ll help with:

• Opening and/or closing the restaurant
• Leading the team during assigned shifts
• Supporting cash handling and end-of-shift procedures
• Making sure food quality, cleanliness, and guest service standards are met
• Helping train and coach team members
• Keeping the shift organized during busy periods
• Communicating issues, needs, or concerns to management
• Creating a positive, reliable work environment

We’re Looking For Someone Who Is

• Reliable and punctual
• Comfortable taking responsibility
• Positive and professional with guests and coworkers
• Able to stay calm and organized during rushes
• Willing to jump in wherever needed
• Interested in growing with the business

Restaurant experience is helpful, but the biggest things we’re looking for are dependability, maturity, and leadership potential.

Compensation: $19.00 - $21.00 per hour

Franchisees are actively seeking motivated, dependable, and energetic team players that thrive in being best-in-class, and most importantly…love pizza! The brand has been serving “Pizza the Way it Oughta Be!” to millions of loyal guests for over 40 years.

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