Pizza Shift Lead: Fast-Paced, Customer-Driven Leader

Domino's Franchise; Bethesda (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Team Washington, Inc. in the Washington DC area is seeking a Shift Leader to assist in daily oversight and execution of objectives in sales, costs, employee retention, and customer service.

You will greet customers, take orders, manage cash and POS, supervise during high-volume periods, ensure food quality and cleanliness, and support management with scheduling and inventory. This role requires strong communication and leadership.

Qualifications

• Excellent written and verbal communication skills.
• Ability to multi-task in a fast-paced environment.
• Ability to work with management and customers.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to lead the team on duty.

Responsibilities

• Provide leadership support to the Manager on Duty.
• Maintain high standards of customer service during high-volume operations.
• Greet customers in person or via phone and take orders professionally and promptly.
• Oversee cash management and daily reports.
• Ensure food quality, cleanliness and sanitation.

Skills

Communication skills

Multi-tasking

Fast-paced environment

Adaptability

Order entry

Take orders

Team leadership

Cash handling

POS system

Tools

POS system

Job description

Team Washington, Inc. in the Washington DC area is seeking a Shift Leader to assist in daily oversight and execution of objectives in sales, costs, employee retention, and customer service.

You will greet customers, take orders, manage cash and POS, supervise during high-volume periods, ensure food quality and cleanliness, and support management with scheduling and inventory. This role requires strong communication and leadership.