Pizza Service Specialist

Domino's; Silver Spring (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's is hiring at our Washington DC area Team Washington location. The role focuses on delivering excellent service, preparing pizzas and other items, handling orders at the POS, and ensuring a clean, friendly customer experience.

You will greet customers, take orders, upsell additional items, and collaborate with team members to maintain speed and accuracy during busy shifts. Prioritize safety and quality while managing time effectively.

Qualifications

• Be at least 16 years old.
• Pass applicable company background checks.
• Excellent written and verbal communication skills during interactions with management and customers.
• Ability to multi-task.
• Ability to work in a dynamic, fast-paced environment.
• Ability to take and process orders.
• Ability to work independently and as part of a team.
• Ability to handle monetary transactions and give correct change.

Responsibilities

• Prepares a variety of pizzas and other menu items.
• Measures ingredients required for specific items being prepared.
• Follows procedures for safe food preparation, assembly and presentation.
• Help with bagging and tagging orders.
• Running food out to customers customers or delivery drivers.
• Greets customers in person or via phone and takes orders professionally.
• Provides excellent customer service to encourage repeat customers and inform about menu and specials.
• Up-sell additional products when appropriate.
• Operates POS systems for automated order taking.
• Maintains clear communication with management and team members.
• Handles currency and credit transactions quickly and accurately.
• Builds loyal customers through friendly interactions and consistent appreciation.
• Resolves complaints promptly and professionally.
• Cleans, stocks and restocks work stations and display cases.
• Transfers supplies between storage and work areas.
• Packs, weighs, and labels products as required.
• Ensures supervisor is aware of shortages.
• Adheres to quality standards, policies and procedures.

Skills

Customer service

Communication skills

Multi-tasking

Teamwork

Attention to detail

Tools

POS systems

Job description

Domino's is hiring at our Washington DC area Team Washington location. The role focuses on delivering excellent service, preparing pizzas and other items, handling orders at the POS, and ensuring a clean, friendly customer experience.

You will greet customers, take orders, upsell additional items, and collaborate with team members to maintain speed and accuracy during busy shifts. Prioritize safety and quality while managing time effectively.