Pizza Service Pro: Prep, POS & Guest Experience

Domino's; Washington (District of Columbia); On-site; USD 19,000 - 26,000; Full time

Job summary

Domino’s Pizza in the Washington DC metro area is seeking team members to deliver excellent service and maintain high customer satisfaction. You will prepare menu items, measure ingredients, and follow safety procedures while engaging customers in person or by phone.

The role requires strong communication, accuracy handling orders and payments, and a willingness to upsell and assist teammates. Join a team that values great service and community involvement.

Qualifications

• Be no less than Sixteen (16) years of age
• Ability to pass applicable Company background checks
• Excellent written and verbal communication skills as needed in interactions with management and customers
• Superb ability to multi-task
• Ability to function in a dynamic, fasted paced environment
• Ability to adjust to changing priorities
• Ability to enter orders using a computer keyboard or touch screen
• Ability to take orders over the counter or phone
• Ability to work independently and as part of a team
• Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change

Responsibilities

• Prepares a variety of pizzas and other menu items.
• Measures ingredients required for specific items being prepared.
• Follows procedures for safe food preparation, assembly and presentation.
• Help with bagging and tagging orders
• Running food out to customers cars or delivery drivers
• Greets customers in person or via phone and takes order professionally and promptly.
• Provides excellent customer service to encourage repeat customers, providing information regarding menu and specials.
• Upsell additional products when possible
• Masters Point of Sale (POS) computer systems for automated order taking.
• Communicates clearly and positively with management and team members.
• Handles currency and credit transactions quickly and accurately.
• Builds loyal customers through friendly interactions and consistent appreciation.
• Resolves complaints promptly and professionally.
• Cleans, stocks and restocks work stations and display cases.
• Transfers supplies and tools between storage and work areas.
• Packs, weighs, and labels products as required.
• Ensures supervisor is aware of food shortages.
• Adhere with all quality standards, principles, guidelines and policies
• Perform other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Teamwork

Tools

POS software

Job description

Domino’s Pizza in the Washington DC metro area is seeking team members to deliver excellent service and maintain high customer satisfaction. You will prepare menu items, measure ingredients, and follow safety procedures while engaging customers in person or by phone.

The role requires strong communication, accuracy handling orders and payments, and a willingness to upsell and assist teammates. Join a team that values great service and community involvement.