Pizza Shop Customer Experience Associate

SmartRecruiters, Inc.; Washington (District of Columbia); On-site; USD 19,000 - 25,000; Full time

Job summary

Domino's Pizza — Team Washington, Inc. in the Washington, DC area is seeking a Store Customer Service Representative to deliver excellent service and maintain image standards. You will greet customers, take orders, and assist with food preparation and packaging.

Responsibilities include operating the POS system, handling cash accurately, and supporting team members to ensure timely, friendly service in a busy store setting.

Qualifications

• Requires ability to deliver excellent customer service in a fast-paced environment.
• Strong verbal and written communication skills for customer interactions.
• Ability to operate POS systems and handle cash accurately.
• Willingness to assist in various store duties as needed.

Responsibilities

• Greet customers in person or via phone and take orders.
• Prepare and portion items according to recipes and standards.
• Assist with bagging, tagging, and packaging orders for pickup or delivery.
• Operate cash register and process transactions accurately.
• Maintain clean and organized workstations and display areas.
• Provide information on menu and specials to encourage purchases.
• Upsell additional products when appropriate.
• Deliver accurate order taking using POS systems and coordinate with team.
• Resolve customer issues promptly and professionally.

Skills

Customer service

Communication

Multi-tasking

Cash handling

Teamwork

Positive attitude

Education

High school diploma or GED

Tools

POS systems

Job description

Domino's Pizza — Team Washington, Inc. in the Washington, DC area is seeking a Store Customer Service Representative to deliver excellent service and maintain image standards. You will greet customers, take orders, and assist with food preparation and packaging.

Responsibilities include operating the POS system, handling cash accurately, and supporting team members to ensure timely, friendly service in a busy store setting.