Pizza Maker (Insider)

Marco's Pizza (Marco's Franchising, LLC); North Royalton (OH); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Flexible scheduling

Fun, team-oriented work environment

Growth and advancement opportunities

Learn customer service and leadership

Job summary

Marco’s Pizza in North Royalton, OH is seeking an Inside Team Member to deliver outstanding guest experiences. You will greet guests, take orders, and craft pizzas with care, upholding Marco’s high standards for quality and service.

Ideal candidates are enthusiastic, team-oriented, and able to work in a fast-paced environment. This role offers flexible scheduling and opportunities to grow while learning valuable customer service and leadership skills.

Qualifications

• High school diploma or equivalent preferred.
• Strong communication and customer service skills.
• Genuine enthusiasm for helping guests and working as part of a team.
• Willingness to be flexible with scheduling and duties.
• Ability to adapt quickly in a fast-paced setting.

Responsibilities

• Provide friendly, efficient service to every guest.
• Take accurate orders in person, by phone, or online.
• Answer questions and resolve guest concerns professionally.
• Prepare ingredients and assemble pizzas per Marco's standards.
• Slice, chop, and portion toppings and foods as needed.
• Maintain food safety, sanitation, and quality standards.

Skills

Customer service

Teamwork

Communication

Positive attitude

Fast-paced environment

Education

High School Diploma

Job description

At Marco’s Pizza, our team members are the heart of everything we do. As an Inside Team Member, you'll play a key role in creating exceptional guest experiences while preparing the high-quality pizzas we're known for. Whether you're greeting customers, taking orders, or crafting pizzas, every shift is an opportunity to make someone's day a little better.

What You'll Bring

• Loves helping people and creating positive experiences
• Takes pride in their work and follows through on commitments
• Brings a positive attitude and is always willing to jump in where needed
• Works well with others and values teamwork and communication
• Thrives in a fast-paced environment
• Has a passion for delivering great food and outstanding service

What You'll Do

• Providing friendly, efficient service to every guest
• Taking accurate phone, online, and in-person orders
• Answering customer questions and resolving concerns professionally
• Preparing fresh pizza dough and ingredients
• Slicing, chopping, and portioning toppings and other food items
• Assembling and preparing pizzas according to company standards
• Maintain food safety, sanitation, and quality standards to ensure every guest receives a great product and experience
• Executing customer orders accurately, including special requests
• Maintaining a clean, organized, and safe work environment
• Supporting fellow team members to ensure an exceptional guest experience

What You'll Need

• High School Diploma or equivalent preferred
• Valid driver's license preferred
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Ability to stand and walk for extended periods (up to 10 hours per shift)
• Ability to lift and carry up to 50 pounds
• Strong communication and customer service skills
• Ability to work evenings, weekends, and holidays as needed

Why Join Marco's?

• Flexible scheduling
• Fun, team-oriented work environment
• Opportunities for growth and advancement
• Learn valuable customer service and leadership skills
• Be part of a brand that takes pride in quality and community

Behaviors

Preferred

• Enthusiastic: Shows intense and eager enjoyment and interest
• Team Player: Works well as a member of a group

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.