Pizza Customer Experience Specialist

Domino's Pizza; Florida; On-site; USD 17,000 - 21,000; Full time

Job summary

Domino's Pizza in Florida is seeking a Customer Service Representative to take orders, answer questions, and ensure accuracy and timely delivery. You will greet customers, process carry-out and delivery orders, and help keep the store clean and organized.

The role emphasizes positive communication, upselling opportunities, and supporting the makeline and delivery staff while upholding brand standards.

Qualifications

• Previous customer service experience preferred.
• Ability to upsell and suggestive sell with customers.

Responsibilities

• Take customers' orders in a positive manner and answer questions.
• Answer the phone promptly and avoid putting customers on hold.
• Process orders accurately and in a timely fashion; keep work area clean.
• Repeat orders to customers and communicate estimated delivery times.
• Assist in store tasks such as pizza assembly and keeping makeline and soda coolers stocked.
• Receive carry-out payments when requested by the manager.
• Maintain Domino's image standards and assist delivery team as needed.

Job description

Domino's Pizza in Florida is seeking a Customer Service Representative to take orders, answer questions, and ensure accuracy and timely delivery. You will greet customers, process carry-out and delivery orders, and help keep the store clean and organized.

The role emphasizes positive communication, upselling opportunities, and supporting the makeline and delivery staff while upholding brand standards.