Pizza Customer Care Specialist - Flexible Schedules

Domino's; Matthews (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401k

Referral Bonus

Flexible Schedules

Delicious discounts on pizza

Opportunity for growth

Job summary

Domino’s franchise in Charlotte, NC is seeking a friendly Customer Service Representative to join our team. You will be the voice of the store, taking orders, answering questions, and ensuring every customer has a positive experience.

You will handle phone orders, assist customers with menu details and promotions, and work with the team to keep operations running smoothly and customers satisfied.

Qualifications

• Must be 16 years of age.
• Must be friendly with a positive attitude and strong customer service skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Taking phone orders with accuracy and efficiency.
• Providing excellent customer service with a smile, even over the phone.
• Answering questions about menu, promotions, and delivery services.
• Addressing and resolving customer concerns with patience and understanding.
• Working as part of a team to ensure smooth operations and happy customers.

Skills

Customer service

Communication

Multitasking

Teamwork

Phone etiquette

Tools

POS systems

Job description

Domino’s franchise in Charlotte, NC is seeking a friendly Customer Service Representative to join our team. You will be the voice of the store, taking orders, answering questions, and ensuring every customer has a positive experience.

You will handle phone orders, assist customers with menu details and promotions, and work with the team to keep operations running smoothly and customers satisfied.