Pizza-Driven Customer Service Specialist — Flexible Schedules

Domino's; Matthews (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401k

Referral bonus

Flexible schedules

Pizza discounts

Job summary

Prairie Pizza, a Domino’s franchise based in Charlotte, NC, is seeking a friendly Customer Service Representative to join our pizza-loving family. You’ll be the voice of our store, taking orders and ensuring every customer has a positive experience.

Responsibilities include taking phone orders, answering menu questions, resolving concerns, and working with the team to maintain smooth operations while delivering delicious pizza with a smile.

Qualifications

• Must be 16 years of age.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and familiarity with point-of-sale systems.

Responsibilities

• Take phone orders with accuracy and efficiency.
• Provide excellent customer service with a friendly demeanor.
• Answer questions about the menu, promotions, and delivery services.
• Address and resolve customer concerns with patience and understanding.
• Collaborate with team to ensure smooth operations and happy customers.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Problem solving

POS systems

Positive attitude

Tools

POS systems

Job description

Prairie Pizza, a Domino’s franchise based in Charlotte, NC, is seeking a friendly Customer Service Representative to join our pizza-loving family. You’ll be the voice of our store, taking orders and ensuring every customer has a positive experience.

Responsibilities include taking phone orders, answering menu questions, resolving concerns, and working with the team to maintain smooth operations while delivering delicious pizza with a smile.