Pizza Crew Member: Fast-Paced Guest Service & Prep

Papa Murphys Midwest / Papa Murphy's Franchisees; New Ulm (MN); On-site; USD 17,000 - 21,000; Full time

Job summary

Papa Murphy’s Midwest is seeking a reliable crew member to handle counter and pizza-making duties with attention to portion accuracy and guest satisfaction. You will follow established procedures, maintain a clean station, and interact with guests in a fast-paced take-n-bake environment.

Responsibilities include taking orders, wrapping pizzas, providing baking instructions, and ensuring timely service while keeping the area stocked and sanitary. Safety and teamwork are essential in this role.

Qualifications

• Must read, speak, write and communicate effectively at the work location.
• Basic math skills required.
• Must maintain reasonable attendance.
• Must arrive at the store at the scheduled time.
• Must be able to build and maintain positive relationships with supervisors, co-workers and guests.
• Position requires bending and movement the entire workday.
• Must be able to lift full pans weighing 30 pounds to shoulder height.
• Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and refilling stock.

Responsibilities

• Be in uniform at the proper workstation at the designated time.
• Work all counter stations in either the scramble or station system.
• Must be able to read, understand and utilize proper guest check procedures.
• Make all products following the portion charts and prescribed procedures within the average time as described in the “Performance Standards”.
• Interacts with guests as appropriate.
• Wraps pizzas properly and repeats orders to guest.
• Gives verbal baking instructions to all guests and thanks the guest.
• Gives the order to the guest within the 6-minute door to door service time.
• Assists guests if necessary to carry pizzas out to their car or hold the door open.
• Responsible to keep their assigned area neat, clean and well stocked.
• Responsible to follow excellent sanitation, food handling and safety procedures.
• Performs the duties of the runner (restock person) or dish person as directed by immediate supervisor.
• Responsible to perform all opening, closing, change of shift or early out duties as assigned by immediate supervisor.
• Performs any other job-related duties as directed by immediate supervisor.
• May also perform duties of a Cashier or Prep Person.

Skills

Read/speak/write clear comms

Basic math

Attendance & punctuality

Customer service

Education

High school diploma or equivalent

Job description

Papa Murphy’s Midwest is seeking a reliable crew member to handle counter and pizza-making duties with attention to portion accuracy and guest satisfaction. You will follow established procedures, maintain a clean station, and interact with guests in a fast-paced take-n-bake environment.

Responsibilities include taking orders, wrapping pizzas, providing baking instructions, and ensuring timely service while keeping the area stocked and sanitary. Safety and teamwork are essential in this role.