Pizza Crew Member: Fast-Paced Customer Service

Papa John's USA; Zionsville (IN); On-site; USD 17,000 - 25,000; Full time

Job summary

Papa John's USA is seeking a dedicated Restaurant Team member to support kitchen operations, prepare ingredients, and ensure fast, accurate order fulfillment. You will engage customers in person and by phone, handling payments and maintaining a clean, safe workspace.

The role emphasizes punctuality, teamwork, and a positive attitude, with responsibilities that include sanitation, safety, and delivering meals from kitchen to vehicle, while adhering to company standards and local regulations.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred.
• Successful and stable employment history.
• If cross-trained as a delivery driver, must have a valid driver’s license, acceptable MVR, proof of insurance, and a reliable vehicle.

Responsibilities

• Perform assigned workstation duties including making quality products and taking orders.
• Provide quality customer service through positive interactions with customers by phone or in person.
• Process cash and card transactions accurately and protect company assets.
• Deliver food from the kitchen to customers' vehicles promptly and safely.
• Follow proper sanitation and food safety principles to ensure hot, safe deliveries.

Skills

Cash management

Planning & prioritization

Effective communication

Process improvement

Bilingual (markets)

Education

High School diploma or GED

Serv-Safe/Local or State Food Service Certification

Driver's license (if cross-trained as delivery)

Job description

Papa John's USA is seeking a dedicated Restaurant Team member to support kitchen operations, prepare ingredients, and ensure fast, accurate order fulfillment. You will engage customers in person and by phone, handling payments and maintaining a clean, safe workspace.

The role emphasizes punctuality, teamwork, and a positive attitude, with responsibilities that include sanitation, safety, and delivering meals from kitchen to vehicle, while adhering to company standards and local regulations.