Pipeline Programs Manager

servicetitan; United States; On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

Flexible time off

Health insurance

401k match

Learning & development opportunities

Job summary

ServiceTitan is seeking a Pipeline Programs Manager to shape and execute our Sales Development strategy. You will design monthly pipeline programs aligned with product launches and sales initiatives, while creating engaging training for the SDR team.

The role emphasizes data-driven decision making and cross-functional collaboration with Marketing, Product, and Sales leadership. You will lead initiatives to motivate the team with spiffs and contests, track performance metrics, and partner across

Qualifications

• Proven track record as Pipeline Programs Manager (or similar) in a high-growth B2B SaaS environment.
• 2+ years of relevant work experience in technology or SaaS.
• Strong organizational and execution skills in fast-paced settings.
• Excellent written and verbal communication; proficient content creation.

Responsibilities

• Design and implement dynamic monthly pipeline programs aligned with product launches and sales initiatives.
• Develop training programs and resources for the Sales Development team.
• Create incentives and contests to drive activity and engagement.
• Track, analyze, and report on key performance metrics to leadership.

Skills

Pipeline programs management

B2B SaaS

Data-driven

Communication

Team collaboration

Execution excellence

Job description

Ready to be a Titan?
As the Pipeline Programs Manager, you will play a pivotal role in shaping and implementing ServiceTitan's Sales Development strategy. You will join a rapidly growing team and will be involved in training numerous new hires for success.

Your primary focus will be on creating and managing monthly pipeline programs that align with product releases, industry focus, sales motions, and large events.

What You’ll Do:

• Be the Architect: Design and implement dynamic monthly pipeline programs that align with product launches, industry trends, and key sales initiatives.
• Empower the Front Lines: Craft engaging training programs and resources that equip our Sales Development team with the knowledge and tools to succeed.
• Spark Friendly Competition: Inject excitement and motivation by launching creative spiffs, contests, and call blitzes that drive results.
• Be the Data Guru: Track, analyze, and present key performance metrics to leadership, showcasing your impact on pipeline generation.
• Collaborate & Conquer: Partner closely with Marketing, Product, and Sales leadership to ensure seamless alignment and execution of strategic initiatives.
• Cross-functional Collaboration: ability to build meaningful and trusted relationships with marketing, product, strategy and enablement to impact results with monthly pipeline programs.
• Impact Results: run pipeline programs coordinated with multiple teams that directly impact pipeline and increased activity across the country.
• Inspire with Content and Communication: create and coordinate monthly all hands communication with inspirational and creative content and messaging.

What You’ll Bring:

• Proven Track Record: You have a successful history as a Pipeline Programs Manager (or similar role) within a high-growth B2B SaaS environment. 2+ years of work experience ideally in technology or SaaS.
• Expert Organization & Execution Skills: in a fast paced environment like ours, being incredibly organized, highly efficient at getting things done and having focused task execution is highly valued and required for success.
• Communication Master: You can communicate complex ideas clearly and concisely, both verbally and in writing. Excellent content creation and presentation building skills.
• Data-Driven Mindset: You live and breathe data, using it to inform your decisions and measure the effectiveness of your programs.
• Creative Spark: Innovative ideas for spiffs, blitzes, and programs that motivate and inspire come naturally to you.
• Team Player: You thrive in a collaborative environment and are passionate about empowering others to succeed.
• Operation Excellence: the ability to run the business on time, with incredible execution and project manage complex initiatives.

Be Human With Us:

Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share.

We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer:

• Flextime, recognition, and support for autonomous work : Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expressio