Pipeline Programs Manager

ServiceTitan, Inc.; Northern (KY); Hybrid; USD 105,000 - 157,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage (

401k match

Flexible time off

Job summary

ServiceTitan, Inc. is seeking a Pipeline Programs Manager to shape and execute our Sales Development strategy. You will design monthly pipeline programs aligned with product releases, industry focus, sales motions, and major events.

You will train the Sales Development team and drive engagement with compelling content and contests. You will collaborate with Marketing, Product, and Sales leadership, analyze performance metrics, and lead cross-functional initiatives to accelerate pipeline

Qualifications

• Proven history as a Pipeline Programs Manager (or similar) within a high-growth B2B SaaS environment.
• 2+ years of work experience ideally in technology or SaaS.
• Expert Organization & Execution Skills in a fast-paced environment.

Responsibilities

• Design and implement dynamic monthly pipeline programs aligned with product launches and key sales initiatives.
• Craft engaging training programs and resources for the Sales Development team.
• Launch spiffs, contests, and call blitzes to drive results and motivation.
• Track, analyze, and present key performance metrics to leadership.

Skills

SaaS experience

Pipeline program design

Training program development

Data analysis

Cross-functional collaboration

Communication skills

Job description

Pipeline Programs Manager

Ready to be a Titan? As the Pipeline Programs Manager, you will play a pivotal role in shaping and implementing ServiceTitan’s Sales Development strategy. You will join a rapidly growing team and will be involved in training numerous new hires for success. Your primary focus will be on creating and managing monthly pipeline programs that align with product releases, industry focus, sales motions, and large events.

What You’ll Do:

• Be the Architect: Design and implement dynamic monthly pipeline programs that align with product launches, industry trends, and key sales initiatives.
• Empower the Front Lines: Craft engaging training programs and resources that equip our Sales Development team with the knowledge and tools to succeed.
• Spark Friendly Competition: Inject excitement and motivation by launching creative spiffs, contests, and call blitzes that drive results.
• Be the Data Guru: Track, analyze, and present key performance metrics to leadership, showcasing your impact on pipeline generation.
• Collaborate & Conquer: Partner closely with Marketing, Product, and Sales leadership to ensure seamless alignment and execution of strategic initiatives.
• Cross-functional Collaboration: ability to build meaningful and trusted relationships with marketing, product, strategy and enablement to impact results with monthly pipeline programs.
• Impact Results: run pipeline programs coordinated with multiple teams that directly impact pipeline and increased activity across the country.
• Inspire with Content and Communication: create and coordinate monthly all hands communication with inspirational and creative content and messaging.

What You’ll Bring:

• Proven Track Record: You have a successful history as a Pipeline Programs Manager (or similar role) within a high-growth B2B SaaS environment.
• 2+ years of work experience ideally in technology or SaaS.
• Expert Organization & Execution Skills: in a fast paced environment like ours, being incredibly organized, highly efficient at getting things done and having focused task execution is highly valued and required for success.
• Communication Master: You can communicate complex ideas clearly and concisely, both verbally and in writing. Excellent content creation and presentation building skills.
• Data-Driven Mindset: You live and breathe data, using it to inform your decisions and measure the effectiveness of your programs.
• Creative Spark: Innovative ideas for spiffs, blitzes, and programs that motivate and inspire come naturally to you.
• Team Player: You thrive in a collaborative environment and are passionate about empowering others to succeed.
• Operation Excellence: the ability to run the business on time, with incredible execution and project manage complex initiatives.
• Be Human With Us: Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share.

We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer:

When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work
• Flexible time off with ample learning and development opportunities to continue growing your career.
• Comprehensive onboarding program.
• Leadership training for Titans at all levels.
• Other programs and events.
• Great work is rewarded through Bonusly, peer‑nominated awards, and more.
• Company‑paid medical, dental, and vision (with 100% employer‑paid options and 90% coverage for dependents).
• FSA and HSA.
• 401k match.
• Telehealth options including memberships to One Medical.
• Parental leave and support.
• Up to $20,000 in fertility services (i.e. IUI and IVF).
• Surrogacy and adoption reimbursement.
• On‑demand maternity support through Maven Maternity.
• Free breast milk shipping through Maven Milk.
• Pet insurance.
• Legal advisory services.
• Financial planning tools.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $111,800 USD - $167,600 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $104,500 USD - $156,700 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.

We’re building the first end-to-end solution to transform the trades, a trillion-dollar global industry that’s been underserved by technology for far too long. Recognized by Forbes as one of the top cloud companies, we use our deep industry knowledge and technical expertise to develop solutions that empower everyday entrepreneurs to grow and scale their businesses. While our vision is bold, we always stay humble. Join us. We’re just getting started.