PINK Manager-Poughkeepsie Galleria

Victoria's Secret; City of Poughkeepsie (NY); Vor Ort; USD 70.000 - 95.000; Vollzeit

Zusammenfassung

Victoria's Secret & Co is seeking a PINK Manager to lead the in-store customer and associate experience, driving brand top-line sales and executing visual standards. You will coach Brand Supervisors and Selling Associates, prioritize initiatives, and ensure consistent brand storytelling.

In higher volume stores, you will collaborate with Store Manager or Assistant Store Manager, directing talent, staffing decisions, and daily operations to deliver exceptional service and results.

Qualifikationen

• Owns visual execution by translating brand direction into priorities and daily actions
• Product storytelling and selling behaviors.
• Leads and coaches brand teams to execute brand objectives
• Talent lifecycle responsibilities including interviewing, hiring decisions and performance management
• Maintains high standards for the sales floor and fitting rooms
• Collaborates with Sales Leadership to ensure seamless execution

Aufgaben

• Own visual execution by translating brand direction into priorities and daily actions
• Product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience
• Category-level performance insights using company tools and reports
• Sales floor and fitting room standards (if applicable)
• Talent lifecycle, including interviewing and hiring decisions and performance management with the Store Manager
• Direct reports, as assigned, including PINK Supervisors and/or Selling Associates
• In higher volume or more complex environments, lead the performance and direction of the business
• Lead and demonstrate company values
• Execute the Head Coach role to deliver exceptional customer experiences through coaching, zoning, team selling and personal selling
• Coaching & development of associates
• Execute Daily Work Force Management actions to manage labor hours
• Maintain visual merchandising standards
• Collaborate with Sales Leadership Teams for seamless execution
• Lead and model leadership competencies
• Demonstrate and apply company policies and procedures

Jobbeschreibung

Description

A Victoria’s Secret & Co PINK Manager a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. In higher complexity stores, this role provides direction, prioritization, and coaching to Brand Supervisors to ensure consistent execution. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

The PINK Manager drives the overall customer and brand experience within the PINK Business. They ensure both product presentation and selling behaviors reflect the Brand’s guidance and objectives. Specifically, the PINK Manager owns:

• Visual execution within their line of business by translating brand direction into clear priorities and daily actions
• Product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience
• Category-level performance insights, leveraging company tools and reports
• Sales floor and fitting room standards (if applicable)
• Talent lifecycle, including interviewing and hiring decisions and performance management, along with the Store Manager
• Direct reports, as assigned, including PINK Supervisors and/or Selling Associates
• This role is present in higher volume or more complex environments and leads the performance and direction of the business.

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling.
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties, as assigned, including, but not limited to: floorset mapping and execution, product launch support, brand education, and shipment processing