Pinecrest #13 Host

Flanigan's Enterprises; Suniland (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Five day work week

Paid vacation (1-3 weeks)

Health insurance – Medical & Dental

401K plan – Immediate eligibility

Shift meals at 50% off

Job summary

Flanigan's Enterprises is seeking a friendly host/hostess to welcome guests, seat them promptly, and manage the wait list in a fast-paced dining environment. You will greet guests with a warm smile, answer phones, and guide guests to their tables while maintaining a clean foyer and attentive service around the clock.

The role requires excellent English communication, physical stamina to stand and lift up to 50 lbs, and completion of Florida Responsible Vendor and food safety certification

Qualifications

• Ability to greet and seat guests with a friendly, professional demeanor.
• Physical ability to stand, reach, and lift up to 50 lbs.
• Fluency in English for communication with guests and staff.

Responsibilities

• Greet guests and usher to tables, manage seating flow.
• Provide cheerful, courteous service and maintain a clean front-of-house area.
• Answer phones, address inquiries, and direct guests to the appropriate staff.
• Communicate guest questions or concerns to the manager on duty.
• Assist with shift changes and opening/closing duties.
• Keep foyer and host station tidy; restock menus and supplies.
• Complete guest departure with a warm farewell using Flanigan’s Smile Talk.
• Ensure restrooms are clean and stocked.

Skills

English language proficiency

Physical stamina

Guest service

Education

Florida Responsible Vendor certification

Food safety certification

Job description

Overview

You’re the first smiling face our guests see every time they enter a Flanigan’s, and likely the last as they go on their merry way. You set the tone for the entire experience, greeting all of our friends and family in a warm and welcoming way. You help usher guests to their tables, manage the flow of seating, field inquiries, and greet people on the way out, just as nicely as on the way in. We’re always looking for the most friendly, hospitable people to join the team.

Responsibilities

• Displays and maintains a cheerful and courteous temperament, as well as displays a neat and clean professional image
• Greets guests with Flanigan’s \"Smile Talk\"
• Engages guests in Flanigan’s \"Smile Talk\" while escorting them to table in a timely manner
• Efficiently manages the Wait List for seating
• Communicates guest’s questions or concerns to Manager on duty
• Keeps foyer, host/hostess station, wait area clean and free of debris, restocks and cleans menus
• Restock and maintain restroom cleanliness for guest
• Answers telephone within 4 rings, and answers guests’ questions, and/or directs guests to proper staff member
• Conclude guests’ visit with Flanigan’s \"Smile Talk\"
• Perform shift changes, opening/closing duties, assigned sidework

Qualifications

• Can reach, bend, stoop frequently
• Able to lift up to 50 lbs.
• Ability to speak, read and write English
• Complete and pass Florida Responsible Vendor program, in compliance with Flanigan’s and Florida statutes
• Complete and pass food safety certification program, in compliance with Flanigan’s and Florida statutes

Benefits

• Five (5) Day Work Week
• Paid Vacation: One Week after Year One, Two Weeks after Two Years, and Three Weeks after Ten Years
• Health Insurance – Medical & Dental Programs Available
• 401K Plan – Immediate Eligibility. Must be 21 or Over to Enroll
• Shift Meals at 50% Off