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PINE Reservationist/Host

Hanover Inn at Dartmouth College

Hanover (NH)

On-site

USD 10,000 - 60,000

Full time

10 days ago

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Job summary

A leading company in the hospitality industry is seeking a motivated Restaurant Reservationist/Host. This role is essential for providing exceptional guest experiences, managing reservations, and ensuring a welcoming atmosphere. Ideal candidates will possess strong customer service skills and the desire to grow in the restaurant field.

Benefits

Comprehensive health insurance
Paid time off
Employee rates on hotel stays
On-site wellness programs

Qualifications

  • Ability to work mid shift (11-7), including weekends.
  • Excellent customer service skills.
  • Host or restaurant experience preferred.

Responsibilities

  • Greet guests as they arrive and monitor dining sections.
  • Manage reservations and estimate wait times.
  • Support service team with delivering memorable hospitality.

Skills

Customer service skills
Multitasking

Job description

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About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

PGH-BMC

Location Description:

The Hanover Inn has a rich legacy of hospitality stretching all the way back to its humble beginning back in 1780 when the Inn first welcomed guests as a Tavern. Notable guests have included Presidents Monroe, Wilson, F.D.R., Eisenhower, Nixon, and Reagan. George Washington did not sleep at the inn but Booker T. Washington did. Entertainers have included Kirk Douglas, Ella Fitzgerald, Joan Baez, Art Linkletter, Mary Tyler Moore, Burt Bacharach, Duke Ellington, Lillian Gish and B.B. King. The list of writers includes F. Scott Fitzgerald, J.D. Salinger, Sinclair Lewis, Carl Sandburg, Robert Frost, and Dr. Seuss.

Overview

We are looking for a highly motivated, customer focused Restaurant Reservationist (Host when needed) to join our team!

The Reservationis & Host is key to a successful operation. This individual is responsible for greeting each guest as they arrive to the restaurant. They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude.

This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your Role

  • Answering phones, making reservations, taking room service order (back up)
  • Greet guests as they arrive or move about the restaurant area
  • Monitoring the open dining sections of the restaurant for empty and cleaned tables
  • Estimating wait times for guests and monitoring the guest waiting list
  • Ensuring that the needs of the guests are met while they are waiting.
  • Answering the telephone, booking reservations and moving tables together to accommodate large parties.

Qualifications

Ability to work mid shift (11-7) including weekends.

Multi task

Host Or Restaurant Experience Preferred

Excellent customer service skills

Compensation Range

The compensation for this position is $20.00/Yr. - $22.00/Yr. based on qualifications and experience.

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Restaurants

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