Piercing Studio Retail Associate - Weekends & Commission

Rowan, Inc.; Florida; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Hourly wage

401k plan

Employee discounts

Commission

Job summary

Rowan, Inc. is hiring a Studio Sales Associate for our Grand Boulevard studio. You will create a warm piercing and shopping experience, assist with ear piercings, and drive product knowledge while supporting weekend shifts.

You’ll help maintain cleanliness and safety, and work closely with the Studio Manager and Studio Nurse Piercers to deliver excellent service. You’ll promote Rowan’s products, upsell items, and ensure memorable customer interactions.

Qualifications

• Retail or service industry experience is a plus.
• Must be able to work weekends, nights and holidays.
• Independent thinker with a can do attitude.
• Love jewelry and helping customers choose their earrings!
• Deliver exceptional customer service.
• Able to stay busy in busy times and organized when slower.
• Enjoy spending time with people and being part of a team.
• Flexible and willing to lend a helping hand.
• Strong communication skills and basic math.

Responsibilities

• Greet customers warmly and create a celebratory environment.
• Check customers in or help them book appointments using POS and software.
• Help customers choose piercing and hypoallergenic jewelry.
• Answer questions about piercing procedures, aftercare, and product details.
• Promote and upsell Rowan’s products and aftercare kits.
• Maintain up-to-date knowledge of Rowan’s products and care instructions.
• Meet or exceed sales targets and communicate value of services and products.
• Keep the studio clean, organized, and stocked with supplies.
• Assist with inventory, price, display, and routine upkeep of visuals.
• Process transactions, returns, and exchanges accurately.
• Maintain customer records including consent and waiver forms.

Skills

Customer service

Weekend availability

Communication

Team player

Basic math

Physical stamina

Flexible

Tools

POS systems

Inventory software

Job description

Rowan, Inc. is hiring a Studio Sales Associate for our Grand Boulevard studio. You will create a warm piercing and shopping experience, assist with ear piercings, and drive product knowledge while supporting weekend shifts.

You’ll help maintain cleanliness and safety, and work closely with the Studio Manager and Studio Nurse Piercers to deliver excellent service. You’ll promote Rowan’s products, upsell items, and ensure memorable customer interactions.