Pickup Department Lead

Meijer; Commerce (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer in Commerce, CA is seeking team members who are passionate about delivering exceptional shopping experiences. You will engage with customers, communicate with teammates, and help maintain store standards while providing friendly, efficient service.

Ideal candidates bring retail or customer service experience, strong verbal and written communication, and the ability to lift and handle products. The role emphasizes teamwork, adaptability, and a commitment to an inclusive environment.

Qualifications

• Passion for customer service with engagement.
• Excellent verbal and written communication.
• Retail or customer service experience preferred.
• Ability to lift, carry, push, pull, and bend.
• Ability to influence others and build rapport.

Responsibilities

• Engage peers to provide the best possible shopping experience.
• Communicate with team members and assign daily tasks.
• Mentor and coach team members to meet service and sales goals.
• Assist in scheduling and department coordination with leadership.
• Ensure product freshness and proper rotation.
• Maintain safety and food standards where applicable.
• Operate registers and assist with stock and displays.
• Support diversity, equity, and inclusion in the workplace.

Skills

Customer service

Communication

Retail experience

Teamwork

Initiative

Lifting & handling

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth

What You’ll Be Doing

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards and team members have completed required trainings.
• Supports training new team members/cross-training high potential talent, providing peer coaching on job responsibilities/standards to positively impact team member productivity.
• Working with leadership on department schedule writing to focus on team member engagement, improving customer service, store sales and profitability.
• Ensuring freshness of products by closely monitoring execution of rotation and dating policies.
• Guiding the team in compliance with food safety standards and regulations and working in a safe manner aligning to 200% accountability.
• Leading team members to ensure ordering, receiving, stocking, pricing, and product display are completed, where applicable.
• Actively creating an environment that supports the Meijer culture, including valuing Diversity, Equity, and Inclusion.
• Operating a register and cash handling when needed.
• Operating powered equipment, where applicable.
• Participating in period end inventories, where applicable, to help achieve goals.
• May be required to act in Lead capacity in other departments throughout the store
• This job profile is not meant to be all inclusive of the responsibilities of this position. You may perform other duties as assigned or required.

What You Bring With You (Qualifications)

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication
• Retail or other customer service experience preferred
• Creative thinking skills
• Ability to influence others
• Ability to quickly build rapport and gain customer confidence to create repeat business
• Ability to lift, carry, push, pull, bend and twist while handling product
• Experience executing plans
• Positive influence to create a strong team environment.
• A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.