PI Program Manager

Vizient, Inc; Chicago (IL); On-site; USD 69,000 - 116,000; Full time

Benefits offered by this job

Incentive eligible

Comprehensive benefits plan

Job summary

Vizient, Inc. seeks a capable program coordinator to support client services within the Vizient/AACN Nurse Residency Program.

You will help maintain resources, coordinate communications, ensure operational excellence, and deliver a high-quality client experience. Responsibilities include updating program websites, organizing documents, distributing communications, onboarding clients, maintaining records, and collaborating with various teams to align services and support continuous education

Qualifications

• Relevant degree preferred.
• Two or more years of relevant experience required.
• Experience supporting clients, customers, or stakeholders in a professional environment preferred.
• Experience with website content management, document maintenance, or program coordination preferred.
• Proficiency in Microsoft Office Suite required.
• Strong written and verbal communication skills required.
• Strong organizational skills with exceptional attention to detail required.
• Demonstrated ability to manage multiple priorities, work collaboratively, and solve problems effectively.

Responsibilities

• Maintain and update program websites, online resources, and client-facing materials to ensure information is accurate and current.
• Create, organize, and maintain internal and external program documents, templates, and resource libraries.
• Develop and distribute communications for clients and internal stakeholders, including announcements, program updates, and informational materials.
• Support client onboarding by coordinating welcome communications, setting up organizations in program databases, and facilitating handoffs to team members for program implementation.
• Maintain accurate program records and databases to support client services and operational activities.
• Respond to client inquiries and provide timely support, escalating questions to appropriate team members as needed.
• Collaborate across Vizient Nursing Programs to ensure alignment, share information, and support integrated client services.
• Partner with the web content team to update program webpages, event information, and marketing materials.
• Support continuing education planning by maintaining planning documentation, collecting speaker biographical information and disclosures, coordinating travel, and assisting with meeting logistics.
• Assist with operational processes, including maintaining client records and supporting administrative activities as needed.

Skills

Strong written and verbal comunicação

Strong organizational skills

Ability to manage multiple priorities

Collaboration and teamwork

Problem-solving

Education

Relevant degree preferred

Tools

MS Office Suite

CMS (Website Content Management)

Job description

When you’re the best, we’re the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

In this role, you will serve as the first point of contact for client support within the Vizient/AACN Nurse Residency Program team. You will support and collaborate across Vizient Nursing Programs to maintain program resources, coordinate communications, ensure operational excellence, and deliver a high-quality client experience.

Responsibilities:

• Maintain and update program websites, online resources, and client-facing materials to ensure information is accurate and current.


• Create, organize, and maintain internal and external program documents, templates, and resource libraries.


• Develop and distribute communications for clients and internal stakeholders, including announcements, program updates, and informational materials.


• Support client onboarding by coordinating welcome communications, setting up organizations in program databases, and facilitating handoffs to team members for program implementation.


• Maintain accurate program records and databases to support client services and operational activities.


• Respond to client inquiries and provide timely support, escalating questions to appropriate team members as needed.


• Collaborate across Vizient Nursing Programs to ensure alignment, share information, and support integrated client services.


• Partner with the web content team to update program webpages, event information, and marketing materials.


• Support continuing education planning by maintaining planning documentation, collecting speaker biographical information and disclosures, coordinating travel, and assisting with meeting logistics.


• Assist with operational processes, including maintaining client records and supporting administrative activities as needed.

Qualifications:

• Relevant degree preferred.


• Two or more years of relevant experience required.


• Experience supporting clients, customers, or stakeholders in a professional environment preferred.


• Experience with website content management, document maintenance, or program coordination preferred.


• Proficiency in Microsoft Office Suite required.


• Strong written and verbal communication skills required.


• Strong organizational skills with exceptional attention to detail required.


• Demonstrated ability to manage multiple priorities, work collaboratively, and solve problems effectively.

Estimated Hiring Range: At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $68,500.00 to $116,300.00. This position is also incentive eligible. Vizient has a comprehensive benefits plan!

Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.

Working at Vizient means shaping the future of healthcare, every day. Alongside our clients, we're building a healthier, more human healthcare system. We connect people, data, and solutions to enable healthcare organizations to improve financial sustainability, enhance system performance, and deliver better care. Headquartered in Irving, Texas, with 11 offices across the United States, Vizient has more than 5,000 employees who bring deep expertise and a shared commitment to transforming healthcare. Together, we're solving some of the industry's most complex challenges while creating opportunities to learn, grow, and drive lasting change for healthcare organizations and the communities they serve. Through our enterprise of companies, we deliver meaningful impact across the continuum of care:

• Apexus - The exclusive contractor for 340B Drug Pricing Program, managed by the Health Resources and Services Administration.


• aptitude - The industry's first online direct contracting market, supporting self-contracting activity between hospitals and suppliers.


• Kaufman Hall - Leading healthcare advisory services to support our clients in achieving financial, clinical, and operational excellence.


• Provista - Proven supply chain partner specializing in extended, diagnostic, and preventive care facilities, including surgery centers, home health, and senior living.