PI Pre-Litigation Case Manager - In-Office Houston

Burnett Staffing Specialists

Houston (TX)

On-site

USD 59,000 - 72,000

Full time

8 days ago

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Job summary

Burnett Staffing Specialists is seeking an experienced Case Manager to join the Pre-Litigation team in a fully on-site role in Houston, TX. You will be the primary contact for clients, guiding them through the pre-litigation process with proactive communication and advocacy.

Key responsibilities include coordinating medical providers, reviewing medical records, updating clients on case status, and liaising with attorneys and insurance adjusters while maintaining confidential information with

Qualifications

Prior experience in personal injury case management or pre-litigation preferred.
Strong client service and communication skills.
Ability to manage high-volume caseloads.
Detail-oriented with strong organizational skills.
Professional demeanor with strong problem-solving abilities.
Ability to handle confidential information with discretion.

Responsibilities

Serve as the primary point of contact for clients throughout the pre-litigation process.
Coordinate medical providers and assist with scheduling appointments.
Review and organize medical records.
Provide consistent case status updates to clients.
Correspond with insurance adjusters.
Manage and maintain accurate client data.
Act as an intermediary between clients and attorneys.
De-escalate stressful client situations using effective communication and active listening.
Ensure clients understand the case process and next steps.