PI Pre Litigation Case Manager

Joye Law Firm; Columbia, Northern (SC, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Joye Law Firm in South Carolina is seeking a motivated paralegal to support personal injury cases and provide exceptional client service. The role focuses on pre-litigation tasks, including document review, medical records management, and keeping detailed case documentation accurate and current.

Preference for bilingual (Spanish-speaking) candidates, though not required. The successful candidate will work closely with the attorney assigned to each file and help maintain organized files and

Qualifications

• Associate's degree or equivalent from two-year college or technical school.
• 3–4 years related experience and/or training.
• Ability to use Microsoft Word and Needles Case Management software.

Responsibilities

• Provide exceptional client service by updating them on the status of their case through phone calls, text messaging, and emails.
• Reviewing documents to ensure accuracy.
• Keeping thorough documentation in the case management system.
• Manage the retrieval and processing of medical records and bills.
• Maintaining physical custody of the file and keeping it organized and updated appropriately.
• Providing professional assistance to the attorney assigned to the file.
• This role will have a lower caseload and assist with covering for others when they are on vacation or LOAs.
• This role handles files in the pre-litigation status. This position does not handle litigation after a suit is filed in a case.

Skills

Paralegal

Client service

Document review

Case management

Education

Associate's degree

Tools

Needles Case Management

Microsoft Word

Microsoft Outlook

Job description

Description

Are you a highly motivated and compassionate paralegal with a passion for justice? Do you believe in standing up for those who have been wronged and fighting for the greater good? If so, Joye Law Firm is looking for you! We are a dynamic and growing personal injury law firm dedicated to providing exceptional legal representation to our clients throughout the state of South Carolina. We are committed to fighting for the underdogs!

Our core values:

• Bravery: We fearlessly advocate for our clients, even in the face of complex challenges.
• Commitment to the Greater Good: We are driven by a desire to make a positive impact on the lives of those we serve and our community.
• Compassion: We approach every client with empathy, understanding, and respect during their most vulnerable times.
• Desire for Continuous Improvement: We are always learning, growing, and seeking new ways to deliver the best possible results.

If these values resonate with you, we invite you to be a vital part of our team.

• The daily tasks for this position include:
• Providing exceptional client service by updating them on the status of their case through phone calls, text messaging, and emails.
• Reviewing documents to ensure accuracy.
• Keeping thorough documentation in the case management system.
• Manage the retrieval and processing of medical records and bills.
• Maintaining physical custody of the file and keeping it organized and updated appropriately.
• Providing professional assistance to the attorney assigned to the file.
• This role will have a lower caseload and assist with covering for others when they are on vacation or LOAs.
• This role handles files in the pre-litigation status. This position does not handle litigation after a suit is filed in a case.

This is a full-time position. Bilingual (Spanish-speaking) applicants are preferred but not necessary.

Full benefits package includes:

• Medical, Dental, and Vision Insurance
• Employer-paid Life Insurance with the option to buy higher coverage
• Short- and Long-Term Disability
• Critical Illness and Accident Insurance
• 401(K) with a generous contribution from the firm
• Bonus Program
• Employee Assistance Program
• Paid Sick and Vacation Leave
• 10 Paid Holidays
• Frequent Employee Appreciation Events

Requirements

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Microsoft Word; Microsoft Outlook and Needles Case Management software.

Education/Experience:

Associate's degree (A. A. / A. S.) or equivalent from two-year college or technical school; or three to four years related experience and/or training; or equivalent combination of education and experience.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job have close vision.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.