PI Claims Manager

Trustpoint.One; Newark (NJ); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

401(k)

Annual incentive bonus up to $25,000

Transit benefit

Parking

Modern office near Newark Penn Station

Dual-monitor workstations

Job summary

Trustpoint.One seeks a PI Claims Manager for its Newark, NJ office. You will oversee cases from intake through resolution, interfacing with claimants, insurers, and counsel in a collaborative, tech-driven environment.

The role emphasizes managing personal injury, medical malpractice, or insurance defense matters with strong attention to detail and client service. Onsite schedule, competitive salary, and bonus opportunities are provided.

Qualifications

• Experience in Personal Injury, Medical Malpractice, Insurance Defense, or related litigation.
• Manage cases from intake through settlement or trial.
• Strong communication with claimants, insurers, and counsel.

Responsibilities

• Manage a caseload of single-event injury matters from intake through settlement or trial.
• Coordinate investigations and gather medical records and related documentation.
• Draft pleadings, discovery responses, and other litigation documents.
• Serve as primary contact for claimants, adjusters, counsel, and providers.
• Maintain case notes, calendars, and progress updates for leadership.

Skills

Personal Injury

Litigation support

Case management

Communication skills

Attention to detail

Microsoft Office

Education

Associate degree

Tools

Legal case management software

E-filing platforms

Job description

Trustpoint is excited to partner with a growing legal services organization in its search for a PI (Personal Injury) Claims Manager to join its Newark, NJ office. This direct hire opportunity is ideal for an experienced legal professional with a strong background in personal injury, medical malpractice, or insurance defense who enjoys managing cases from intake through resolution while serving as a trusted resource for claimants and legal stakeholders. This is a fully onsite position offering outstanding bonus potential, comprehensive benefits, and the opportunity to play a key role within a collaborative and technology-driven legal team.Location: Newark, NJ (Onsite)Schedule: Monday – Friday | 9:00 AM – 6:00 PMSalary: $70,000 – $80,000, depending on experience, plus an annual incentive bonus opportunity of up to $25,000, paid quarterly based on performance

Responsibilities

• Manage a caseload of single-event injury matters from intake through settlement and/or trial.
• Conduct claimant interviews and ongoing follow-up regarding personal injury, catastrophic injury, nursing home abuse, and other injury-related claims.
• Coordinate investigations throughout all stages of the case, including intake, pre-litigation, litigation, and trial preparation.
• Obtain, organize, and track medical records and other case-related documentation.
• Review and annotate medical records in accordance with established procedures.
• Draft pleadings, discovery responses, interrogatories, correspondence, and other litigation-related documents.
• Serve as the primary point of contact for claimants, insurance adjusters, defense counsel, medical providers, court personnel, and other outside parties.
• Schedule appointments, manage calendars, and maintain accurate case notes and documentation.
• Keep claimants informed throughout the life of the case while ensuring matters continue progressing efficiently.
• Communicate case developments and recommendations to leadership.
• Identify opportunities to improve case management processes and contribute to workflow enhancements.
• Perform additional case management responsibilities as assigned.

Qualifications

• Associate degree preferred.
• Significant experience supporting Personal Injury, Medical Malpractice, Insurance Defense, or a related litigation practice.
• Experience managing cases from inception through settlement and/or trial.
• Strong understanding of litigation procedures, claimant communication, and case management best practices.
• Experience drafting pleadings, discovery documents, and other litigation materials.
• Experience reviewing and summarizing medical records is strongly preferred.
• Excellent communication, organizational, and client service skills.
• Ability to manage multiple priorities while maintaining exceptional attention to detail.
• Proficiency with legal case management software, e-filing platforms, and Microsoft Office.
• Self-motivated with the ability to work independently and collaboratively.
• All candidates must be able to work at a computer screen for a sustained amount of time.

Benefits

• Medical, dental, and vision insurance
• 401(k)
• Annual incentive bonus opportunity of up to $25,000, paid quarterly
• Monthly parking or public transit contribution
• Complimentary coffee, soft drinks, and snacks
• Modern office located adjacent to Newark Penn Station
• Collaborative, technology-enabled work environment with dual-monitor workstations

Trustpoint.One provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or expression, genetic information, or any other status protected by applicable federal, state, or local law. This policy applies to all aspects of employment, including recruiting, hiring, compensation, promotion, training, transfer, leave of absence, and termination.