Physician Services Operations Analyst

Rutherford Regional Health Systems; Rutherfordton (NC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

401(k) with company match

Tuition assistance for education

Job summary

Rutherford Regional Health System is seeking a Physician Services Operations Analyst to analyze financial, operational, and performance data to identify trends and opportunities. You will develop monthly reports, provide actionable insights, and collaborate with leadership across physician practices to improve efficiency and financial performance.

The role requires 3+ years in an analyst position (healthcare a plus), strong Excel skills, and excellent communication.

Qualifications

• Bachelor's degree required; master's degree preferred.
• 3+ years of experience as an analyst in a professional setting; healthcare or physician practice operations experience is a plus.
• Strong analytical and critical-thinking skills with the ability to interpret data and trends.
• High proficiency in Microsoft Excel and Office applications for reporting and analysis.
• Excellent written and verbal communication skills for leadership presentation.

Responsibilities

• Analyzing operational, financial, and performance data to identify trends, evaluate results, and support informed, data-driven decision-making.
• Developing and presenting monthly reports, performance metrics, and actionable insights to leadership to support strategic planning and organizational goals.
• Identifying business opportunities and recommending strategies to improve operational efficiency, financial performance, cost-effectiveness, and resource utilization across physician practices.
• Evaluating existing policies, procedures, and workflows to recommend improvements that streamline processes, enhance productivity, and strengthen operational effectiveness.
• Collaborating with executive leadership, department directors, and cross-functional teams to support strategic initiatives, improve coordination, and achieve organizational objectives.
• Ensuring the accuracy and integrity of data and reports to provide reliable information for business analysis, performance monitoring, and leadership decision-making.
• Monitoring industry trends, market developments, and operational best practices to identify opportunities for innovation and continuous improvement.
• Applying critical thinking, sound business judgment, and strong analytical skills to solve complex problems, communicate findings effectively, and drive measurable operational improvements.

Education

Bachelor's degree

Master's degree preferred

Job description

Your Experience Matters

Rutherford Regional Health System is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. The Physician Services Operations Analyst supports the strategic and operational success of physician practices by analyzing financial, operational, and performance data to identify trends, opportunities, and areas for improvement. Through collaboration with leadership and cross-functional teams, this role delivers actionable insights and recommendations that drive informed decision-making, improve efficiency, and support organizational goals. As the Physician Services Operations Analyst joining our team, you're embracing a vital mission dedicated to making communities healthier®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

More About Our Team

At Rutherford Regional Health System, we are committed to providing comprehensive, high-quality healthcare in a caring and professional environment. As a 143-bed acute care facility, we offer a broad range of inpatient and outpatient services to meet the diverse healthcare needs of our community. Through the collaboration and dedication of our medical staff and employees, we strive to deliver exceptional care across a variety of specialties, including emergency services, heart and vascular care, imaging, surgical services, women's services, and many other areas of care.

How You'll Contribute

• Analyzing operational, financial, and performance data to identify trends, evaluate results, and support informed, data-driven decision-making.
• Developing and presenting monthly reports, performance metrics, and actionable insights to leadership to support strategic planning and organizational goals.
• Identifying business opportunities and recommending strategies to improve operational efficiency, financial performance, cost-effectiveness, and resource utilization across physician practices.
• Evaluating existing policies, procedures, and workflows to recommend improvements that streamline processes, enhance productivity, and strengthen operational effectiveness.
• Collaborating with executive leadership, department directors, and cross-functional teams to support strategic initiatives, improve coordination, and achieve organizational objectives.
• Ensuring the accuracy and integrity of data and reports to provide reliable information for business analysis, performance monitoring, and leadership decision-making.
• Monitoring industry trends, market developments, and operational best practices to identify opportunities for innovation and continuous improvement.
• Applying critical thinking, sound business judgment, and strong analytical skills to solve complex problems, communicate findings effectively, and drive measurable operational improvements.

Schedule: Full Time, Days

Why join us

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.
• Free travel and entertainment discount program to ensure you enjoy your time away from work.

What We're Looking For

• Bachelor's degree required; master's degree preferred.
• Three or more years of experience in an analyst role within a professional setting preferred; healthcare or physician practice operations experience is a plus.
• Strong analytical and critical-thinking skills, with the ability to interpret complex data, evaluate financial and operational trends, and develop actionable recommendations.
• High proficiency in Microsoft Office applications, particularly Excel, with the ability to analyze data, develop reports, and present findings effectively.
• Excellent written and verbal communication skills, with the ability to communicate complex information clearly to leadership, management, and cross-functional stakeholders.
• Strong business acumen and problem-solving skills, with the ability to identify opportunities for operational improvement, cost-effectiveness, and alignment with organizational goals.
• Exceptional attention to detail, sound judgment, and the ability to manage competing priorities, work independently with minimal supervision, and make informed decisions in a fast-paced environment.
• Strong interpersonal and collaboration skills, with the ability to build effective working relationships across departments and support process improvement initiatives.

More About Rutherford Regional Health System

Rutherford Regional Health System is a 143-bed acute care facility that has been offering exceptional care to Rutherford County for over 100 years. Offering a broad array of inpatient and outpatient care, Rutherford Regional is dedicated to providing patients with a full range of services to meet their healthcare needs. We provide our services in a caring, professional environment through the teamwork of our medical staff and employees.

EEOC Statement

"Rutherford Regional Health System is an Equal Opportunity Employer. Rutherford Regional Health System is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.