Physician Relations Team Manager

Cardinal Health; United States; Remote; USD 107,000 - 168,000; Full time

Benefits offered by this job

Health benefits

PTO

HSA

401k

MyFlexPay

Job summary

Cardinal Health is seeking a Physician Relations Team Manager to oversee the daily operations of the physician relations team, driving performance and aligning outreach with clinical service line targets across the organization. The role requires leadership, coaching, and strategic planning to support new patient volume and referral development.

You will leverage CRM data and market insights to shape outreach strategies, conduct quarterly planning, and collaborate with operations leaders to

Qualifications

• 8-12 years experience in related roles.
• Bachelor’s degree preferred or equivalent work experience.
• Preferred experience with primary care, specialty care, or value-based care physicians or physician groups.
• Travel requirement: 10%-15%.

Responsibilities

• Manage daily operations of the physician relations team, including hiring, onboarding, performance management, and coaching.
• Establish performance metrics and quarterly productivity goals to align with new patient volume targets for each clinical service line.
• Coach, evaluate, and monitor the sales/outreach skills of team members as they engage with physician offices and their staff.
• Lead quarterly and annual target account planning, goal setting, and conduct regular team and 1:1 check-ins to measure progress.
• Develop outreach strategies using CRM data and third-party claims intelligence data to identify and capture new referral sources.
• Analyze market trends and physician referral patterns to measure the precise impact and ROI of all physician relations outreach campaigns.
• Influence new patient acquisition processes with practice operations leaders to improve access, leverage technology, and remove barriers causing patient friction Gather field intelligence and provide feedback to leadership regarding new patient scheduling, referral management processes, competitor tactics, and shifting doctor needs.

Skills

Leadership

Team coaching

Strategic planning

Communication

Travel readiness

Education

Bachelor’s degree or equivalent

Tools

CRM software

Data analytics tools

Job description

What Strategic Planning/Execution contributes to Cardinal Health Strategy is responsible for leadership, direction and expertise in the development of business strategy, strategic management disciplines and business analytics that support the company's mission vision and valuation objectives, in close collaboration with business leaders. Strategic Planning/Execution is responsible for developing and supporting the realization of strategic plans and management agendas. The Physician Relations Team Manager is responsible for managing daily operations of the physician liaison team. While this position is remote, it does require 10-15% travel across the United States.

Responsibilities

• Manage daily operations of the physician relations team, including hiring, onboarding, performance management, and coaching.
• Establish performance metrics and quarterly productivity goals to align with new patient volume targets for each clinical service line.
• Coach, evaluate, and monitor the sales/outreach skills of team members as they engage with physician offices and their staff.
• Lead quarterly and annual target account planning, goal setting, and conduct regular team and 1:1 check-ins to measure progress.
• Develop outreach strategies using Customer Relationship Management (CRM) data and third-party claims intelligence data to identify and capture new referral sources.
• Analyze market trends and physician referral patterns to measure the precise impact and ROI of all physician relations outreach campaigns.
• Influence new patient acquisition processes with practice operations leaders to improve access, leverage technology, and remove barriers causing patient friction Gather field intelligence and provide feedback to leadership regarding new patient scheduling, referral management processes, competitor tactics, and shifting doctor needs.

Qualifications

• 8-12 years of experience
• Preferred Bachelor’s degree in related field, or equivalent work experience
• Preferred Prior experience working with primary care, specialty care, or value-based care physicians or physician groups
• Travel requirement: 10%-15%

What is expected of you and others at this level

Manages department operations and supervises professional employees, front line supervisors and/or business support staff Participates in the development of policies and procedures to achieve specific goals Ensures employees operate within guidelines Decisions have a short term impact on work processes, outcomes and customers Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management Interactions normally involve resolution of issues related to operations and/or projects Gains consensus from various parties involved

Benefits

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application Window

Application window anticipated to close: 12/28/2026

Salary and Bonus

Anticipated salary range: $106,700 - $167,640

Bonus eligible: Yes

The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Diversity and Inclusion

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day.

Equal Opportunity

Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.